Extended Stay America Select Suites - Columbia - Gateway Drive

Business response:

Thank you for taking the time to share your rating. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager 

Business response:

Edmond, thank you for sharing your wonderful review of Extended Stay America - Columbia - Gateway Drive. It’s so nice to read you found us to be a great value and loved your spotless room. Your feedback is much appreciated, and we cannot wait to welcome you back soon. Sincerely, General Manager 

Business response:

Craig, thank you for being our guest at Extended Stay America - Columbia - Gateway Drive. Our highest priority is to make sure every guest has a relaxing experience and comfortable accommodations, so we are glad we accomplished this while you were here. We hope to have the honor of hosting you again soon. Sincerely, General Manager 

Business response:

Thank you for being our guest at Extended Stay America - Columbia - Gateway Drive. We are pleased to know you our location was perfect for your needs and that you were impressed with the service provided by our staff. We appreciate your observations in regard to your room and have taken a note of the same. We appreciate your business and hope to have the opportunity to welcome you back soon! Sincerely, General Manager 

Business response:

Thank you for taking the time to share your feedback. We are pleased to know you liked our convenient location and were also impressed with the kitchenette in your room. However, I am sorry for the not meeting all of your expectations and have taken a not of your concerns. We hope you will choose us again the next time you are in this area. Sincerely, General Manager 

Business response:

Kaiya, thank you for your stay with us, and we appreciate you taking the time to share your rating. Our goal is to provide an excellent experience for every guest, we always want to know if there is anything we can do to improve your experience while you are here as we would love to ensure your 100% satisfaction. We appreciate your business and hope to see you on your next visit to our area. Sincerely, General Manager 

Business response:

Thanks for being our guest at Extended Stay America - Columbia - Gateway Drive. We are happy you had a comfortable stay. We value all of our guests and hope you will consider staying with us again. Sincerely, General Manager 

Business response:

Thanks so much for the wonderful rating. I am thrilled that we met all your expectations for an enjoyable experience. It was a pleasure having you as our guest, and we hope to see you again soon at Extended Stay America - Columbia - Gateway Drive. Sincerely, General Manager 

Business response:

Sylvia, we appreciate you taking the time to write a review about your anniversary stay at Extended Stay America - Columbia - Gateway Drive. It's great to read you enjoyed your comfortable suite, along with the service of our team. Every team member is committed to ensuring our guests have an excellent stay, so thank you for recognizing their efforts and we'll be sure to share your comments with them. We hope to see you again soon! Sincerely, General Manager