This profile has been claimed by the business owner or representative.
6620 Eli Whitney Dr., Columbia, MD, 21046, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Training Facility was nice. Bed a little firm. Need a bigger trash can in the room. Room was spacious. Nice selection of tv channels. Staff was very friendly and welcoming. Good location. Within 15 minutes of new numerous shopping and dining venues.
Business response:
Liz, thank you for being our guest at Extended Stay America. We are pleased to read you liked our courteous service provided by our staff and our convenient location was close to many places of your interests. Thanks once more for your feedback, and we hope you’ll choose us again on your next trip to our area. Sincerely, Hotel Management
I was back home. Back home. Between DC and Baltimore nice location.
Business response:
Thanks for the 5-star review of Extended Stay America. We are thrilled to know you had a relaxing stay with us and that you found our ideal location perfect for your needs. Thank you once more for the kind comments, and we look forward to serving you at your second home. Sincerely, Hotel Management
Excellent stay with a quiet and safe environment. Rooms are clean with enough space. The staff quickly fix any problems with the room or service.
Business response:
Thank you for being our guest at Extended Stay America. We are glad to know all went great during your stay and that you were satisfied with all our offerings. It was a pleasure having you here, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Moona, many thanks for sharing your 5-star rating of Extended Stay America. We are delighted we exceeded your expectations for a fun-filled visit to our area. We hope to have the pleasure of welcoming you again soon. Sincerely, Hotel Management
Business response:
Thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management
Romantic nite Beautiful
Business response:
Katherine, thank you for staying at Extended Stay America. We are thrilled to read you had an enjoyable time with us. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
OK Place if You're in a Pinch One staff person for many guests trying to check in. Poor woman! Another guest had to fix his stopped toilet with the plunger by himself! Couldn't get front desk. Walked down 2ce and finally got help around midnight (needed extra sheets). Room temp was perfect. One trash can in whole room.
Business response:
Thank you for staying with us and letting us know you had an overall pleasant visit. That being said, we are sorry that we failed to provide you with the level of service you should have received. Your comments have been shared with the appropriate team members and managers in an effort to ensure a better outcome going forward. We hope you will give us a chance to impress you at a future date. Sincerely, Hotel Management
Business response:
Thank you for the 5-star rating. We are delighted your visit was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management
Good Rooms Room was big, comfy & clean. Outside room was old, outdated so walking through the hallways you thought the room would be old and ugly but it was newer looking and nice. Staff was great and friendly lots of parking. Lots of places to drink.
Business response:
Thank you for taking the time to share your feedback. We are pleased you were overall happy with your stay and that you enjoyed your clean room. We value your feedback as it shows the areas where we can improve. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Extended Stay America Select Suites - Columbia - Gateway Drive has a 3.3 star rating with 1,473 reviews.
Extended Stay America Select Suites - Columbia - Gateway Drive is open now. It will close tomorrow at 12:00 a.m.