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6620 Eli Whitney Dr., Columbia, MD, 21046, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Friendly staff; late check-in available; clean room; nice to have the kitchenette available
Business response:
Sandra, thanks for the review of Extended Stay America. We are delighted to know you liked your well-maintained room and were impressed with the courteous service provided by our staff. Our entire team has appreciated you for highlighting their efforts. Thanks once more, and we all look forward to your next stay. Sincerely, Hotel Management
I can smell marijuana and it's a bit old but its clean.
Business response:
Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed. Hotel Management
Déjeuné inclus ...il faut le dire vite. Je sais maintenant que grab-to-go veut dire pas grand chose, juste assez pour se rendre au restaurant (gruau, barre tendre et café), pas de croissant, muffin, jus. pour le reste plustot ordinaire, on aurait pus trouver rmieux pour 20$ moins cher.
Business response:
Martin, thank you for sharing your feedback. Although you had an overall comfortable stay with us, we are sorry our breakfast offerings weren’t to your satisfaction and your feedback will be discussed with our brand leaders when updating our selections moving forward. We hope the positive aspects of your visit will bring you back to us. Sincerely, Hotel Management
Pretty good and great for working away from home! Easy to check in, coffe is good, staff recognize you, easy going; only thing is people smoke... and the smoking area needs to be a little more enforced at night..... I know that can be difficult to do.
Business response:
Kimberly, it was our pleasure having you as our guest at Extended Stay America. We are delighted to read you enjoyed your stay and our facilities and service were to your satisfaction. We look forward to sharing your positive feedback with our team. Thank you again for taking time to write about your stay. We hope to welcome you back soon! Sincerely, Hotel Management
Business response:
Matthew, thank you for staying with us and taking the time to share your rating. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next visit perfect in every respect. Sincerely, Hotel Management
Nice hotel, close to everything Had a wonderful time in Baltimore and enjoyed my stay at the hotel :)
Business response:
Thank you for choosing to stay at Extended Stay America. We are delighted to know you were comfortable here and were impressed with the convenience of our location. It was a pleasure hosting you, and we look forward to serving you again soon! Sincerely, Hotel Management
Good night in Columbia! Good experience! Comfortable room for exceptional value.
Business response:
Thanks for the awesome feedback. We are delighted to know you had an enjoyable stay and that you were very much impressed with the great value we offer. Thanks once more for your business to Extended Stay America, and we look forward to having you as our guest again in the near future. Sincerely, Hotel Management
Worked for me Room was a little dated. First time at this chain. Strange odor in room but was remedied by my Febreeze I travel with. Very quite and off the congested road.
Business response:
Thanks for being our guest at Extended Stay America. We are delighted to read you had a comfortable stay and our facilities were adequate to your needs. Your feedback is appreciated as it will help us improve our future guest experiences. Thank you for choosing to stay with us, we hope to have the opportunity to welcome you back for a future stay. Sincerely, Hotel Management
Business response:
Thank you for your fantastic rating! We're pleased you stayed at Extended Stay America and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, Hotel Management
Extended Stay America Select Suites - Columbia - Gateway Drive has a 3.3 star rating with 1,433 reviews.
Extended Stay America Select Suites - Columbia - Gateway Drive is open now. It will close tomorrow at 12:00 a.m.