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Extended Stay America Select Suites - Dallas - Farmers Branch
- Hotels
- Farmers Branch, TX
About this business
Location details
4022 Parkside Center Blvd., Farmers Branch, TX, 75244, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Ugh Overall a decent place to stay. Lacks good service and hospitality. Room was neat but definitely needed deodorizer. Would not recommend nor stay again. Breakfast consisted of breakfast bars, oatmeal packets and coffee and was a free for all first come first serve.
Business response:
Thank you for being a guest at our hotel. Although you had an overall comfortable stay with us, we apologize for the odor issue in your room and that our hospitality didn’t meet your expectations. Your feedback has been shared with appropriate individuals in our organization with an effort to improve our future guest experiences moving forward. We hope the positive aspects of your stay will bring you back to us. Sincerely, Hotel Management
Good, but not great I have two minor critiques of my room: 1) There was a wad of chewed gum on the top of the nightstand next to my bed. Kind of gross and I'm not sure how the cleaning people missed it. 2) The room didn't come with any plates, cups, eating utensils, etc. All of those had to be requested from the front desk. Not a huge deal, but typically an Extended Stay has those already in your room. Overall, a decent hotel and I would stay there again.
Business response:
Thanks for the kind review of Extended Stay America. We appreciate you for confirming that our service along with our facilities was to your satisfaction. Your concern regarding cleanliness is shared with the concerned team. It was a pleasure to have you as our guest, and we look forward to your next stay with us. Sincerely, Hotel Management
Business response:
Eric, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Great location and clean hotel Rooms are always clean, the parking lots are well lit, and this hotel has a great central location. We have a few hotels within walking distance and the neighborhood provides a great running path.
Business response:
Thank you for reviewing your stay at Extended Stay America. We are thrilled to know you were comfortable here and that our location close to various attractions of the city was convenient for your needs. We will certainly pass along your feedback to the appropriate team regarding food and beverage selections at our hotel. Thanks again for your feedback, and we look forward to welcoming you back soon. Sincerely, Hotel Management
love this place Outstanding service the team that worked the 11th of November was outstanding in meeting all my expectations without a sigh... I'll be going back here for sure Teal is awesome
Business response:
Josh, thank you for posting such kind comments about our hotel, especially about our staff. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see that you loved your stay. We will share your compliments with our team, especially Teal. Thanks for choosing Extended Stay America, and we look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Kay, thank you for the nice rating of Extended Stay America. It makes us happy to know that we were able to deliver a pleasant stay to you. We appreciate your review and hope to have you as our guest again. Sincerely, Hotel Management
Need good breaksfast
Business response:
Thank you for choosing to stay at Extended Stay America. We are glad to know you had a good time here and were satisfied with most aspects we offer. We also appreciate your observation in regards to the breakfast and have taken a note of the same. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, Hotel Management
Good. Stay was good. The hotel just didn’t have a good hotel vibe to me. Found a couple spots on my sheets. The hotel staff were really nice. Helped with everything I needed. I think the best part about the hotel is the staff. Overall it was an good experience.
Business response:
Carlos, thank you for sharing your experience. We are glad to know you had a great time here and were satisfied with the service provided by our courteous associates. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, Hotel Management
The front desk person was very friendly and welcoming. My only problem was that the bathroom needed to be cleaned better. As I showered I noticed there were some hairs on the wall and it grossed me out so I hurried up and got out. There was also hair around the blow dryer. It should have been cleaned better. It left a bad image so I don't know that I would stay at this location again.
Business response:
Thank you for choosing to stay at Extended Stay America. We are pleased to know you had a pleasant visit and were impressed with the service provided by our Front Desk associates. We have shared your comments with our Housekeeping Manager to see where we went wrong so any necessary improvements to our processes can be made. We do hope you give us another chance when you return to our area as we would appreciate the opportunity to provide you with an excellent stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Dallas - Farmers Branch
How is Extended Stay America Select Suites - Dallas - Farmers Branch rated?
Extended Stay America Select Suites - Dallas - Farmers Branch has a 4.5 star rating with 588 reviews.
When is Extended Stay America Select Suites - Dallas - Farmers Branch open?
Extended Stay America Select Suites - Dallas - Farmers Branch is open now. It will close tomorrow at 12:00 a.m.