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Extended Stay America Select Suites - Denver - Aurora South
- Hotels
- Aurora, CO
About this business
When you stay at an Extended Stay America hotel, you'll enjoy just the right amenities to make you feel at home. All our spacious suites feature amenities like fully equipped kitchens, free wi-fi and plenty of space to work, dine and relax. We also offer on-site guest laundry and pet-friendly rooms. Here at Extended Stay America, genuine care is who we are.When you stay at an Extended Stay America hotel, you'll enjoy just the right amenities to make you feel at home. All our spacious suites feature amenities like fully equip... read more
Location details
13941 E. Harvard Ave., Aurora, CO, 80014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
You have to call for someone to come check you in after a certain time. I was standing out in the cold waiting for someone to let me in to the lobby
Business response:
Thank you for staying with us and leaving your review. We regret learning that our front desk staff member was not available during your check-in time. Please accept our sincere apologies for any inconvenience or frustration this may have caused you. We will look into what transpired, so this lapse in service is not repeated. We are grateful for your patience and hope you will revisit us on your next visit to the area. Sincerely, Hotel Management
the room wasnt very clean we sneezed all night the remote for the tv didnt work curtains had cigarette burns the young lady at the front desk was very rude
Business response:
Mariam, thank you for your review. We apologize for not living up to our commitment to clean, fresh, well-maintained accommodations during your visit and regret the inconvenience it caused. We are working with our housekeeping and maintenance teams so that they are more diligent going forward. Also, we are sorry you did not experience one of our staff at her best. We have followed up with our team to make sure we do not disappoint you in the future. We hope you will give us another chance to show you our commitment to outsta... read more
It was only half clean and it had little dents in the wall
Business response:
Thank you for being our guest. We are sorry for the issues you faced while you were here. We have shared your concerns with the appropriate teams so that they can take the necessary actions. We understand the frustration and sincerely hope you will provide us another opportunity to serve you. Sincerely, Hotel Management
Ok for the money Sketchy hotel area. Room had water puddle in it when checked in.
Business response:
Thank you for your review. We are sorry for the issues you encountered in your suite. Your feedback will be shared with our housekeeping team for review and action. Please know our top priority is the safety and security of our guests, and our team is reliable and well trained. On a positive note, we are glad you had an overall satisfactory stay. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management
Everything is perfect
Business response:
Marianne, thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Denver - Aurora South
How is Extended Stay America Select Suites - Denver - Aurora South rated?
Extended Stay America Select Suites - Denver - Aurora South has a 4.3 star rating with 1,504 reviews.
When is Extended Stay America Select Suites - Denver - Aurora South open?
Extended Stay America Select Suites - Denver - Aurora South is open now. It will close tomorrow at 12:00 a.m.