Extended Stay America Select Suites - Denver - Aurora South

Business response:

Thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America and that you had a great night's rest. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America. We are glad to know you liked our ideal location and were impressed by the service provided by our courteous front desk staff. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. Although you had an overall pleasant stay with us, we are sorry our selections at our complimentary grab-and-go breakfast didn't live up to your expectations. Your comments about it will be shared with our brand leaders to assist them when determining new breakfast offerings. On behalf of everyone here, we invite you to revisit us for a better experience. Sincerely, Hotel Management 

Business response:

Stefon, thank you for sharing your rating with us. We are pleased you had a comfortable stay at Extended Stay America. Thank you again, and we look forward to welcoming you back soon! Sincerely, Hotel Management 

Business response:

Dora, thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit to our hotel. Thank you also for your feedback, and we hope to welcome you back soon. Sincerely, Hotel Management 

Business response:

Thank you for your recent stay at Extended Stay America and your recommendation. We are happy you enjoyed your visit to our hotel. Thank you also for your feedback, and we hope to welcome you back soon. Sincerely, Hotel Management 

Business response:

Thank you for choosing our hotel. We apologize for the housekeeping faced in your room. Your feedback has been relayed to our housekeeping team, and we will make sure steps are taken so this doesn't happen again. We are also sorry for the smoke odor you encountered while you were here. Your feedback will help us enforce our no-smoking policy more effectively to ensure our future guests do not encounter such problem again going ahead. We understand the frustration and sincerely hope you will provide us another opportunity to ... read more

Business response:

Thank you for staying with us and leaving your review. We regret learning that our front desk staff member was not available during your check-in time. Please accept our sincere apologies for any inconvenience or frustration this may have caused you. We will look into what transpired, so this lapse in service is not repeated. We are grateful for your patience and hope you will revisit us on your next visit to the area. Sincerely, Hotel Management