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Extended Stay America Select Suites - Denver - Aurora South
- Hotels
- Aurora, CO
About this business
When you stay at an Extended Stay America hotel, you'll enjoy just the right amenities to make you feel at home. All our spacious suites feature amenities like fully equipped kitchens, free wi-fi and plenty of space to work, dine and relax. We also offer on-site guest laundry and pet-friendly rooms. Here at Extended Stay America, genuine care is who we are.When you stay at an Extended Stay America hotel, you'll enjoy just the right amenities to make you feel at home. All our spacious suites feature amenities like fully equip... read more
Location details
13941 E. Harvard Ave., Aurora, CO, 80014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room wasn’t clean carpet was very dirty the front desk staff was very friendly and very nice
Business response:
Thank you for being our guest. Although you were impressed with our courteous associates, we are sorry for the cleanliness issues you encountered. A clean, fresh suite is our top priority, and we will work with our staff to ensure that this was an isolated issue. We hope the positive aspects of your visit will bring you back to us for a much better experience. Sincerely, Hotel Management
Business response:
Thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management
Check clerk by the name of Dominque was very rude and no customer service skills at all . I have never felt so discrimated against in my life. Im a disabled veteran who has served my country proudly. I' ve been treated better in foreign Countries and with respect
Business response:
Thank you for being our guest. Please accept our apologies as well every assurance we will be working to address the concerns outlined in your review. Normally our staff does a terrific job of responding to our guests’ needs, and in your case, that did not happen. We value your feedback and will use it to ensure we are more consistent in our service levels. We hope you will give us the chance to make it up to you at a future date. Sincerely, Hotel Management
Beautiful . Just Amazing .
Business response:
Andra, thank you for being our guest. Delivering splendid experiences to all of our guests is what we strive for, and we thank you for letting us know we could make this happen for you. Please visit Extended Stay America again when in the area. Sincerely, Hotel Management
Yuck The location sucks the bed was gross the cleanliness of the place makes your skin crawl the laundry room and washers where dirty the staff was Kool but otherwise discusting
Business response:
Thank you for taking the time to review your stay with us. We are concerned about your experience and have immediately brought this to the attention of our housekeeping for review and action. Our staff's top priority is to provide a clean environment for our guests, and we are sorry that did not happen during your stay. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
Close everything I needed including restaurants fast food & Light rail.
Business response:
Thank you for writing such a lovely review about your stay at Extended Stay America. We are delighted to see you loved our location and enjoyed your time with us. We appreciate your business and hope to see you again on your next visit to this area. Sincerely, Hotel Management
Business response:
It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Business response:
Kerri, thank you for your feedback. We are sorry there were few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, Hotel Management
Okay for a night or two at most Hotel is okay but needs some additional attention to details. The kitchen is empty of all items, no hair dryer, the closet has no hangers-all are available but you have to ask and then take them to the room? I prefer the items in the room upon arrival. The bed was comfy. The sheets nice and white. Extra pillows also available if you ask and collect. The phone in the room does not connect to the reception desk. Lots of marked and unmarked police cars in the parking lot-makes me think the rooms ... read more
Business response:
Stephanie, thank you for being our guest. We're glad overall you had a pleasant time with us, but we're sorry for the inconvenience you had due to our hotel policy. Please know to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the rooms. Hairdryers are available and complimentary at the front desk at any time. We will remind our front desk to communicate this more clearly going forward. We hope you will consider a ret... read more
Frequently asked questions about Extended Stay America Select Suites - Denver - Aurora South
How is Extended Stay America Select Suites - Denver - Aurora South rated?
Extended Stay America Select Suites - Denver - Aurora South has a 4.3 star rating with 1,471 reviews.
When is Extended Stay America Select Suites - Denver - Aurora South open?
Extended Stay America Select Suites - Denver - Aurora South is open now. It will close tomorrow at 12:00 a.m.