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Extended Stay America Select Suites - Denver - Aurora South
- Hotels
- Aurora, CO
About this business
Location details
13941 E. Harvard Ave., Aurora, CO, 80014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice, quiet location. Easy access to I-225. Did not like being 7 miles from business location instead of the two miles I would have been if original reservation had not been cancelled as I arrived at DIA.
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
The room was clean , the property was nice . The refrigerator was sooper noisy and kept me up . The tv didn’t work correctly. Over all this place is good just needs more attention paid to maintenance by employees.
Business response:
Thank you for choosing Extended Stay America. It’s a pleasure to know you enjoyed your stay with us and liked your well-kept suite. Also, we have alerted our maintenance team about the issues you mentioned, and they are checking and fixing them immediately. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
Very friendly staff and manager.
Business response:
Marianne, thank you for the 10-star review of Extended Stay America. We are happy to know we exceeded your expectations for a wonderful stay and you were awed by our spectacular hospitality. On behalf of everyone, we appreciate you for recognizing our efforts and invite you to for another visit. Sincerely, Hotel Management
Nice place, nice sleep, very clean! Nice room and very clean. Front desk was super nice and friendly! Only 2 things to complain about. Only had 1 trash can, and the only one was hidden under the kitchen cabinet. The other thing, which is of no fault to this place, but a 3 to 4 inch live bat was perched right above the door when i went to leave my room and check out at 10am. Nobody wants rabies, and after telling the front desk, animal control was being notified. I hope to see Batman on my next visit here.
Business response:
Thank you for staying at our hotel. We are pleased to know you liked our well-kept property and that you also appreciated our associates. However, we regret the inconvenience caused. We hope this will not deter your otherwise great stay. Thanks again, and we hope to see you soon. Sincerely, Hotel Management
Buen lugar un poco de filtración en el baño y problemas con el aire acondicionado
Business response:
Thank you for sharing your feedback at Extended Stay America. We are pleased to know overall you had a pleasant stay. However, we regret the inconvenience caused. We appreciate your feedback and look forward to your next visit. Sincerely, Hotel Management
Bof Accueil très deconvenant. L'hôtesse nous à même suggéré d'aller voir ailleurs ; tout cela parce que je venais d'avoir une petite conversation avec mon épouse qui ne comprends que peu l'anglais. Elle a insinué qu'on la denigrait, qu'on était mal polis! Hôtelier retraité, j'ai toujours fait un effort pour mes clients pour parler au moins qq mots dans leur langue. Ici aux USA rien de celà. Cette dernière expérience m'a contrarié et j'avoue que cette dernière journée en gâche un peu! En plus la table de la cuisine était sall... read more
Business response:
Thank you for sharing your comments. We are sorry for the service and cleanliness issue you encountered. We have shared your feedback with the housekeeping team to be more diligent in their efforts so that this does not happen again. Also, our staff genuinely cares about providing an enjoyable stay for all of our guests, so this incident is not a reflection of our usual service standards. We hope to host you again in the future so that we can provide you with a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Denver - Aurora South
How is Extended Stay America Select Suites - Denver - Aurora South rated?
Extended Stay America Select Suites - Denver - Aurora South has a 3.1 star rating with 2,766 reviews.
When is Extended Stay America Select Suites - Denver - Aurora South open?
Extended Stay America Select Suites - Denver - Aurora South is open now. It will close tomorrow at 12:00 a.m.