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Extended Stay America Select Suites - Denver - Aurora South
- Hotels
- Aurora, CO
About this business
When you stay at an Extended Stay America hotel, you'll enjoy just the right amenities to make you feel at home. All our spacious suites feature amenities like fully equipped kitchens, free wi-fi and plenty of space to work, dine and relax. We also offer on-site guest laundry and pet-friendly rooms. Here at Extended Stay America, genuine care is who we are.When you stay at an Extended Stay America hotel, you'll enjoy just the right amenities to make you feel at home. All our spacious suites feature amenities like fully equip... read more
Location details
13941 E. Harvard Ave., Aurora, CO, 80014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Deplorable, Horrible, not fit for an animal. Hotel staff are incompetent. They lie and say they ran out of rooms. Our first day they gave us a room with broken AC. When I informed one of the staff she said she would go get maintenance and never came back. It wasn't until my husband came down and insisted on speaking with the general manager. Then all of a sudden they had about 5 more rooms available to choose from. All but one had working AC. Staff are very sketchy. Also, they say they're facilities are non smoking which is ... read more
Business response:
Thank you for staying with us. We are sorry you experienced difficulties during your stay with us and please accept our sincerest apology for what transpired. Our respective team members are taking steps to ensure future guests do not encounter the same issues. We regret the inconvenience caused and truly hope you will give us another chance to prove that we are committed to providing outstanding service. Sincerely, Hotel Management
Business response:
Laura, thanks for sharing your wonderful rating about your experience at the Extended Stay America. We are happy to see your stay with us was perfect in all the ways and hope we have the pleasure of hosting you again soon. Sincerely, Hotel Management
Business response:
Laura, we are pleased to see your stay was a great one and thanks for your 4-star rating. All of us at Extended Stay America, look forward to hosting you again soon. Sincerely, Hotel Management
It was fine
Business response:
Thank you for reviewing your nice experience of Extended Stay America. It’s always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management
Cozzy
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing comfortable facilities and review like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Some dude stood outside my door for quite some time freaked me out
Business response:
Thank you for taking the time to evaluate your stay. We are happy your overall experience was enjoyable, but we are sorry if any inconvenience was caused to you while you were here. We hope this did not overshadow your otherwise positive stay with us and that you will choose us again in the future. Sincerely, Hotel Management
Unhappy We stayed here when it was Homestead House and we had a wonderful stay, so that is why we stayed at this property, unknown to me it had been sold. This time we had to pay $25 a night for our small family pet, which I thought was unreasonable. There were no trash containers outside close enough for the general rooms to use without walking to the very end of the building, therefore there was trash in the parking area. There was only one trash can in the room. It is highly unlikely that we would ever stay at this locati... read more
Business response:
Retta, thank you for staying with us. We are sorry you experienced difficulties during your stay with us and please accept our sincerest apology for what transpired. Our respective team members are taking steps to ensure future guests do not encounter the same issues. We regret the inconvenience caused and truly hope you will give us another chance to prove that we are committed to providing outstanding service. Sincerely, Hotel Management
Business response:
Thanks so much for the four-star rating of Extended Stay America. We are thrilled to see you loved everything we offer and that you had a wonderful stay. It was a pleasure having you as our guest, and we look forward to your next visit when in the area. Sincerely, Hotel Management
Toilet was already clogged, hopefully sheets were changed because otherwise it seemed like not a lot has been cleaned there after each visitor.
Business response:
Thank you for being our guest. Although you liked our location, we apologize for the cleanliness issues you encountered in your room and regret the inconvenience caused. We have followed up with our housekeeping staff to investigate where we missed a step and will take corrective action to ensure such problems are not repeated. It was a pleasure hosting you, and we hope to welcome you when in the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Denver - Aurora South
How is Extended Stay America Select Suites - Denver - Aurora South rated?
Extended Stay America Select Suites - Denver - Aurora South has a 4.3 star rating with 1,430 reviews.
When is Extended Stay America Select Suites - Denver - Aurora South open?
Extended Stay America Select Suites - Denver - Aurora South is open now. It will close tomorrow at 12:00 a.m.