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Extended Stay America Select Suites - Denver - Aurora South
- Hotels
- Aurora, CO
About this business
When you stay at an Extended Stay America hotel, you'll enjoy just the right amenities to make you feel at home. All our spacious suites feature amenities like fully equipped kitchens, free wi-fi and plenty of space to work, dine and relax. We also offer on-site guest laundry and pet-friendly rooms. Here at Extended Stay America, genuine care is who we are.When you stay at an Extended Stay America hotel, you'll enjoy just the right amenities to make you feel at home. All our spacious suites feature amenities like fully equip... read more
Location details
13941 E. Harvard Ave., Aurora, CO, 80014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Some dude stood outside my door for quite some time freaked me out
Business response:
Thank you for taking the time to evaluate your stay. We are happy your overall experience was enjoyable, but we are sorry if any inconvenience was caused to you while you were here. We hope this did not overshadow your otherwise positive stay with us and that you will choose us again in the future. Sincerely, Hotel Management
Unhappy We stayed here when it was Homestead House and we had a wonderful stay, so that is why we stayed at this property, unknown to me it had been sold. This time we had to pay $25 a night for our small family pet, which I thought was unreasonable. There were no trash containers outside close enough for the general rooms to use without walking to the very end of the building, therefore there was trash in the parking area. There was only one trash can in the room. It is highly unlikely that we would ever stay at this locati... read more
Business response:
Retta, thank you for staying with us. We are sorry you experienced difficulties during your stay with us and please accept our sincerest apology for what transpired. Our respective team members are taking steps to ensure future guests do not encounter the same issues. We regret the inconvenience caused and truly hope you will give us another chance to prove that we are committed to providing outstanding service. Sincerely, Hotel Management
Business response:
Thanks so much for the four-star rating of Extended Stay America. We are thrilled to see you loved everything we offer and that you had a wonderful stay. It was a pleasure having you as our guest, and we look forward to your next visit when in the area. Sincerely, Hotel Management
Toilet was already clogged, hopefully sheets were changed because otherwise it seemed like not a lot has been cleaned there after each visitor.
Business response:
Thank you for being our guest. Although you liked our location, we apologize for the cleanliness issues you encountered in your room and regret the inconvenience caused. We have followed up with our housekeeping staff to investigate where we missed a step and will take corrective action to ensure such problems are not repeated. It was a pleasure hosting you, and we hope to welcome you when in the area. Sincerely, Hotel Management
I did a reservation and they change my reservarion to other hotel, and the breakfast it was just muffins, coffe and granola bars.
Business response:
Please accept our apologies for the reservation issue you all encountered and regret the inconvenience this caused. This is certainly not acceptable, and we would look into your feedback to find out what went wrong during her stay. Please consider giving us another chance so that we can demonstrate our excellent service during the next visit. Sincerely, Hotel Management
Business response:
Thanks so much for staying at Extended Stay America and for the feedback. We are glad to read you had a comfortable stay and that we met and exceeded all of your expectations. It was a pleasure having you as our guest, and we look forward to welcoming you back when in the area. Sincerely, Hotel Management
Appetizer I extended my stay for a couple of days due to the fact I was satisfied with their service & they aloud me to occupy the same room I had been in. Unfortunately, the bath tub didn't have a stopper, so I could soak in it, but I maintained well!
Business response:
Thanks for choosing Extended Stay America and for the feedback. We are delighted to read you were impressed with the stay and that you received excellent service from our staff. Your compliments have been shared with the entire team for exceeding your expectations. It was a pleasure having you as our guest, and we look forward to your next visit when in the area. Sincerely, Hotel Management
Shake It Off I noticed I had pet hair on my clothes from the top blanket when I first sat down on the bed. I definitely wasn't happy about that! Anyhow, I gave them the benefit of doubt that maybe it was on there because of the machine wash/ dryer since it wasn't anywhere else.
Business response:
Thank you for choosing Extended Stay America on your trip to our city. It feels nice to know you liked our offerings and had a great stay with us. Your feedback regarding cleanliness is shared with our housekeeping team to be more diligent with their service going ahead. It was a pleasure to have you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Loren, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Denver - Aurora South
How is Extended Stay America Select Suites - Denver - Aurora South rated?
Extended Stay America Select Suites - Denver - Aurora South has a 4.3 star rating with 1,500 reviews.
When is Extended Stay America Select Suites - Denver - Aurora South open?
Extended Stay America Select Suites - Denver - Aurora South is open now. It will close tomorrow at 12:00 a.m.