Extended Stay America Select Suites - Denver - Aurora South

Business response:

Barb, thank you for choosing Extended Stay America. We are glad to know you were impressed with your well-appointed room and that you had a nice time with us. It was a pleasure having you here, and we look forward to your next visit. Sincerely, Hotel Management 

Business response:

Dominic, thank you for your 5-star rating. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest and for taking time to leave feedback. We apologize for the disappointing stay you had and for the difficulties you experienced connecting to the internet. We are working with our service provider to determine if there is a greater problem or if this was an isolated event. Additionally, we apologize if you were overcharged. Our front-desk team is always available to help you, so please feel free to reach out to them for any queries that you may have. We hope the positive aspects of your visit wi... read more

Business response:

Derell, thank you for being our guest at Extended Stay America. We are glad to know you had a pleasant stay with us and that you found us to be a great value. On behalf of everyone here, we invite you to visit us again. Sincerely, Hotel Management 

Business response:

Victoria, thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management 

Business response:

Thank you so much for the positive rating. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. Although overall you had a pleasant stay, we are sorry for the cleanliness issue you had in your room and that you found the pillows to be uncomfortable. We wish you would have addressed these problems to our front desk as they would have their best to ensure you are comfortable. Thanks for the feedback. We look forward to your return visit. Sincerely, Hotel Management 

Business response:

Thanks for choosing Extended Stay America. We are delighted to know you liked our well-maintained property and that you were impressed with our location as it was close to many restaurants and shopping venues. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Dear Robert, thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was a great one, and we look forward to welcoming you back soon. Sincerely, Hotel Management