Extended Stay America Select Suites - Denver - Cherry Creek

Anonymous 

on Expedia

12 years ago

My Hotel Stay First, I was very disappointed with the internet. I was attending a workshop and needed the internet. It didn't work hardly at all the 4 days I was there. I was constanly on the phone with their their technical people.The hot water in the mornings would go 'in and out' while I was in the shower. Also, the bed was overly firm, and I would 'toss and turn', and I would wake up with a backache. 

NEBR 

on Expedia

12 years ago

NOT A PLACE TO STAY Hotel was out of coffee -- had to request soap and shampoo. But the biggest problem -- hotel claimed to be smoke free. The room below me had BIG smokers -- and when I complained about it -- the staff response was we cannot control everyone -- learn to live with it. 

Ponz 

on Expedia

12 years ago

Pretty dirty This place is pretty run down. Didn't use the shower because the tub was pretty nasty. On the flip side, the TV has Showtime.... But that's the only good thing about the room. 

Anonymous 

on Expedia

13 years ago

Gross: Would never stay here. I would never stay here again. Awful; dirty, old. 

Sandy 

on Expedia

13 years ago

Horrible We left and never stayed there. The place was dirty, hair and crumbs all over the floor. The bathroom was scummy and there appeared to be a red substance on the light fixture in the kitchen area. Nasty! We went down the road and for $20 more we stayed at the Hilton with a pool. 

Anonymous 

on Expedia

13 years ago

Not good. We arrived at midnight because of flight delay. There was nobody on the front desk. There was a notice to use the phone to call the receptionist after 11 PM. We called at least 15 times but there was no answer. After 20 min. we were about to leave to check in another hotel when a guest of the hotel saw us and told that the lady is in the laundry room. He was very nice and called the lady. When we asked the lady she said "sorry, the phone is not working for few days". I hope it doesn't happen to other people. 

Pat 

on Expedia

13 years ago

Worst Hotel in area Hotel is run down and in an industrial area. Wi-Fi did not work, staff was worthless in trying to fix it and unwilling to let me change rooms. There are at least 3 or 4 other hotels in the area that would be a better choice. 

Anonymous 

on Expedia

13 years ago

Stinky room! I had reservations for a non-smoking room. The room we were given was labeled as a non-smoking room but smoke had permeated the whole room. No one could have just smoked in this room a day or so... and there was cigarette ash in the room .... missed by house keeping. I plan on never staying here again! 

E mortensen 

on Expedia

13 years ago

The location was perfect for our visit however... The room was not very clean and in serious need of updating. The staff was very hepful as far as the property would allow.