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Extended Stay America Select Suites - Denver - Cherry Creek
- Hotels
- Glendale, CO
About this business
Location details
4444 Leetsdale Dr., Glendale, CO, 80246, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Disgusting bathroom! I was in town for my fathers funeral and after a very long day of driving I just wanted to shower and sleep. The bathroom was disgusting! The tub had black hairs in it (I'm blonde) and the "white" fabric shower curtain was yellow around the bottom and crusty. Literally crusty! The overnight staff was rude and unhelpful. He said he would send someone up in 4 hours to clean it... No one showed. He also said he would have the manager call me and I found out the next day he didn't even try to contact the on ... read more
Would never stay here again When I first got to the hotel, I was told that check in wasn't until 3 pm. When I came back to check in later, the receptionist did not know how to access my reservation through hotels.com and kept telling me that there was a reservation, but no payment had been made, although it showed that it was charged to my card. After I had to pay a second time for my room, I went and looked at it. The bed sheets were very dirty and stained, the a/c barely worked or cooled off the room and there was no shamp... read more
Waste of time and money 4 rooms reserved for 4 colleagues scheduled for State of CO meetings. Hair in linens-not just one or two....a lot of hair! No supplies in kitchenettes; one room had no trash cans & guest was told they must have run out(?-what?); one room had no towels and it wasn't until the following day that there were enough "clean" towels to get her some; blow dryers were not available; hotel was being repainted and there were no wet paint signs anywhere.....one of us realized brown paint all over the sleeve of he... read more
Business response:
Your review for our hotel was recently brought to my attention. I am so sorry to hear of the cleanliness issues with your linens, and that one of your rooms was missing towels. I will be sharing your comments with my staff to ensure that clean towels are provided to guests. As well, I am so sorry for the lack of notice about the fresh paint on our walls. As this hotel's manager, I will properly notify guests of wet paint in the future so that this does not happen again. Your feedback is very important to us, so thank you for... read more
No reservation This hotel did not keep my reservation, and turned me away at midnight, without arranging another room. Very unimpressive!
Bare minimum This hotel is in need of a major room overhaul. My room smelled awful, the bed was not comfortable, the shower curtain was not even the right size, the rugs were dirty. Bare minimum, no daily sheet changing or amenities. The staff was accommodating and friendly,but I would not recommend this location or hotel to anyone.
Good price for room with kitchenette This hotel has quite a few maintenance problems. A number of items in my room needed repair: toilet cover, alarm clock, a smoke detector which had been disabled with a plastic cover over it. The staff were friendly and tried to fix these problems.
Business response:
Rose - Thank you for your recent review of your stay. We are glad that you enjoyed our convenient location and our fully equipped kitchens; however, we are sorry to hear that you experienced maintenance issues in your room. We will be working with our maintenance staff to address the issues in your room. Thank you again for providing us with your feedback. We would love to have another chance to provide you with a better experience the next time you're in town.
A place to sleep This property is a case study in running a hotel on a shoestring budget, including using a discount architect to lay out the bathroom. The room was nice, but we had to clean out the dresser drawers before putting our clothes in them, and the shower had significant amounts of black mildew in the grout that could have been easily removed if the housekeeping had cared enough to try. Although the property is non-smoking, our blanket had three obvious cigarette burns on it. The breakfast had just enough choices t... read more
Not as advertised The room was very clean and overall fairly comfortable. However, it doesn't come equipped with necessary things for an extended stay, such as flatware, cutlery, mugs or glasses. We had to actually request those things from the front desk. 3 hours and 4 requests later, we finally got all our dishes and a toaster that actually didn't work. There was a front desk shift change while we waited and the request wasn't passed on. We later discovered that, while there were two of us in the room, there wasn't a full ... read more
Business response:
Thank you for your recent review of your stay. We are very disappointed to hear that you were not notified of our customizable kitchen packs during check-in and that our staff did not provide you with quality service during your stay. We store our kitchenware in a sterile environment and allow our guests to customize their kitchen with the items that they need. In response to your feedback, we are working with our front desk staff to ensure we are fully informing our guests of our available amenities during check-in and are ... read more
No glasses in room No Kleenex Shower broiken. Breakfast selection very limited
Business response:
Thank you for your recent review of your stay. We are disappointed to hear that you did not have a pleasant stay with us. We are sorry that you were not notified of our customizable kitchen packs and toiletries available at the front desk. We store our kitchenware in a sterile environment to make sure our guests receive the cleanest items possible. We will review your feedback with our front desk staff to ensure we are fully informing our guest of our available amenities during check-in. We also apologize that your shower wa... read more
Frequently asked questions about Extended Stay America Select Suites - Denver - Cherry Creek
How is Extended Stay America Select Suites - Denver - Cherry Creek rated?
Extended Stay America Select Suites - Denver - Cherry Creek has a 3.4 star rating with 2,830 reviews.
When is Extended Stay America Select Suites - Denver - Cherry Creek open?
Extended Stay America Select Suites - Denver - Cherry Creek is open now. It will close tomorrow at 12:00 a.m.