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Extended Stay America Select Suites - Denver - Cherry Creek
- Hotels
- Glendale, CO
About this business
Location details
4444 Leetsdale Dr., Glendale, CO, 80246, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good trip No problems
Business response:
Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for rating your nice experience at Extended Stay America. It is always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area. Sincerely, Hotel Management
Check in took forever called ahead and they still didn’t know what was going on
Business response:
Thank you for evaluating your recent experience. We are sorry for the issues you encountered during check-in, and we apologize for this unpleasant experience. We realize the importance of a first impression, and this is not the impression our guests should have of our hotel. We hope to have the opportunity of making your next visit with us outstanding from the moment you enter. Sincerely, Hotel Management
Business response:
Kim, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you again soon for a much better experience. Sincerely, Hotel Management
If you need a no-frills bed for one night, it’s fine. Let me preface the rest by stating that my criticisms are probably pretty trivial. Staff was not very friendly, no hair dryer in the room, not super clean, parking is inadequate. Overall, pretty middle-of-the-road. For the price, I’ve stayed in much better.
Business response:
Thank you for the review of our hotel. We sincerely apologize that you experienced so many difficulties during your stay with us. This is not the level of service we generally provide, and it certainly does not meet our standards. Please be assured that we have discussed your feedback with the appropriate departments, and we’re working with them to prevent these issues from happening again. We hope you will consider a return visit so we can make it up to you. Sincerely, Hotel Management
Great place to stay. Very respectful and polite. Overall great experience.
Business response:
Jill, thank you for choosing Extended Stay America. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Great very nice that location is great and so is the staff
Business response:
Christel, thank you for taking the time to share about your stay at Extended Stay America. We are thrilled to know you loved our courteous associates and that our great location was perfect for your needs. We look forward to welcoming you again the next time you visit our area. Sincerely, Hotel Management
No cups or glasses in the room. I know that this is an economy property, but a glass is not an extravagance.
Business response:
Charles, we are pleased to see you enjoyed your overall stay with us. To ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites, and our team gladly delivers them to your suite. Your feedback is appreciated, and we will remind our front desk to communicate this more clearly going forward. It was our pleasure accommodating you, and we look forward to seeing you again soon. Sincerely, Hotel Management
Dirty I needed a place to stay for the night since we didn't have water in our house for a 24 hour period. This was close by and the price was within what I wanted to pay for a one night stay in my own city. Unfortunately, it smelled of stale smoke (or neighboring room smoking?) and was very dirty. Would not recommend even for one night.
Business response:
Rachael, thank you for choosing us for your overnight stay. We are happy our location was convenient for you and that you liked our affordable rates. That being said, we apologize for the cleanliness issues you experienced during your stay. We have shared your comments with our housekeeping staff, and we will be more diligent in our efforts. We hope to have the opportunity to make your next visit perfect in every respect. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Denver - Cherry Creek
How is Extended Stay America Select Suites - Denver - Cherry Creek rated?
Extended Stay America Select Suites - Denver - Cherry Creek has a 3.4 star rating with 2,829 reviews.
When is Extended Stay America Select Suites - Denver - Cherry Creek open?
Extended Stay America Select Suites - Denver - Cherry Creek is open now. It will close tomorrow at 12:00 a.m.