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Extended Stay America Select Suites - Denver - Lakewood South
- Hotels
- Lakewood, CO
About this business
Extended Stay America Hotel Denver - Lakewood South is located at 7393 W Jefferson Ave, Denver, CO. This business specializes in Hotels & Motels and Other Lodging.
Location details
7393 W. Jefferson Ave., Lakewood, CO, 80235, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Paula, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
No coffee pot or coffee in room. Lady at front desk couldn’t provide us any. Sink drain in our kitchen was clogged. We were overcharged on the room $4 from what our reservation with Orbits confirmed. The beds were comfortable.
Business response:
Brendan, thank you for being our guest. We are very sorry for the reservation issue you encountered and that for the inconvenience you experienced due to our kitchenware policy. Your feedback has been shared with the appropriate team so that we can better serve our future guests. Thanks again, and we hope to see you back in the future. Sincerely, Hotel Management
Ok por una noche Checkin la de recepción con cara de enojada, en la habitación como que entraba frío de algun lado y no había un simple vaso a la mano, se tienen que solicitar.
Business response:
Leticia, thank you for being our guest. Please accept our apologies for the discourteous behavior you encountered from our staff and for the inconvenience you had due to our hotel policy. We have discussed your feedback with our team to remind them our main goal is to provide outstanding customer care to our guests. We hope you will consider a return visit so we can make it up to you. Sincerely, Hotel Management
Absent and RUDE staff! The desk person was not there when I arrived. After calling out inside and walking around the building while repeatedly calling the hotel phone number, about 20 minutes, I called the police to perform a health and safety check. THEN she walked in and picked up the ringing phone. It was the police. She chewed me out for having called the police.
Business response:
Harry, please accept our sincerest apologies for the behavior of our associates, and thank you for informing us of this incident. We can understand your disappointment and are sorry for the inconvenience you encountered. We provide thorough training for all our associates, and we will redouble our efforts. Counting on your kind generosity to accept our apology, we hope you will consider returning to our hotel so that we can provide a comfortable stay. Sincerely, Hotel Management
Business response:
James, thank you for rating your nice experience at Extended Stay America. It’s always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management
Nice hotel for the money rooms could be cleaner but it was good
Business response:
Coco, thank you for choosing to stay with us at Extended Stay America. We’re glad to know you were impressed with our affordable rates and that overall you had a pleasant time with us. We have discussed your feedback with our housekeeping tea to be more diligent with our efforts moving forward. We hope to have the pleasure of hosting you again. Sincerely, Hotel Management
Friendly service
Business response:
Thank you for being our guest at Extended Stay America. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We will share your compliments with them. We appreciate the review and look forward to having you as our guest again. Sincerely, Hotel Management
Business response:
Thank you for rating your nice experience at Extended Stay America. It’s always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management
Nice people
Business response:
Deanne, it's so nice to read your positive review of your stay at Extended Stay America. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your stay. Your comments have been shared with the team, and they were very appreciative of your recognition. We look forward to your next stay with us soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Denver - Lakewood South
How is Extended Stay America Select Suites - Denver - Lakewood South rated?
Extended Stay America Select Suites - Denver - Lakewood South has a 4.3 star rating with 1,554 reviews.
When is Extended Stay America Select Suites - Denver - Lakewood South open?
Extended Stay America Select Suites - Denver - Lakewood South is open now. It will close tomorrow at 12:00 a.m.