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Extended Stay America Select Suites - Denver - Lakewood South
- Hotels
- Lakewood, CO
About this business
Extended Stay America Hotel Denver - Lakewood South is located at 7393 W Jefferson Ave, Denver, CO. This business specializes in Hotels & Motels and Other Lodging.
Location details
7393 W. Jefferson Ave., Lakewood, CO, 80235, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Rudy, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management
Business response:
William, thank you for staying with us and taking the time to share your rating. Our goal is to maintain the highest standards, and we are sorry for falling short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management
Desk personnel was very nice. I have back and neck problems and our bed was great! We didn't get the chance to tell them that the shower drips and the floors were laminate and not mopped. You could only see that on your socks. Laminate floors really hide dirt well but in a hotel room they should be mopped between guests. Other than that it totally suited our needs at a great price. We were in CO to see our daughter in a musical.
Business response:
Nancy, thank you for choosing Extended Stay America. It’s a pleasure to know you were impressed with our courteous associates and slept well on our comfy bed. Also, we have made a note of your feedback and will share it with the appropriate individual to make necessary changes. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
Business response:
Michelle, thanks for sharing your wonderful rating about your experience at the Extended Stay America. We are happy to see your stay with us was perfect in all the ways and hope we have the pleasure of hosting you again soon. Sincerely, Hotel Management
Business response:
We appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Business response:
Paula, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
No coffee pot or coffee in room. Lady at front desk couldn’t provide us any. Sink drain in our kitchen was clogged. We were overcharged on the room $4 from what our reservation with Orbits confirmed. The beds were comfortable.
Business response:
Brendan, thank you for being our guest. We are very sorry for the reservation issue you encountered and that for the inconvenience you experienced due to our kitchenware policy. Your feedback has been shared with the appropriate team so that we can better serve our future guests. Thanks again, and we hope to see you back in the future. Sincerely, Hotel Management
Ok por una noche Checkin la de recepción con cara de enojada, en la habitación como que entraba frío de algun lado y no había un simple vaso a la mano, se tienen que solicitar.
Business response:
Leticia, thank you for being our guest. Please accept our apologies for the discourteous behavior you encountered from our staff and for the inconvenience you had due to our hotel policy. We have discussed your feedback with our team to remind them our main goal is to provide outstanding customer care to our guests. We hope you will consider a return visit so we can make it up to you. Sincerely, Hotel Management
Absent and RUDE staff! The desk person was not there when I arrived. After calling out inside and walking around the building while repeatedly calling the hotel phone number, about 20 minutes, I called the police to perform a health and safety check. THEN she walked in and picked up the ringing phone. It was the police. She chewed me out for having called the police.
Business response:
Harry, please accept our sincerest apologies for the behavior of our associates, and thank you for informing us of this incident. We can understand your disappointment and are sorry for the inconvenience you encountered. We provide thorough training for all our associates, and we will redouble our efforts. Counting on your kind generosity to accept our apology, we hope you will consider returning to our hotel so that we can provide a comfortable stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Denver - Lakewood South
How is Extended Stay America Select Suites - Denver - Lakewood South rated?
Extended Stay America Select Suites - Denver - Lakewood South has a 4.4 star rating with 1,593 reviews.
When is Extended Stay America Select Suites - Denver - Lakewood South open?
Extended Stay America Select Suites - Denver - Lakewood South is open now. It will close tomorrow at 12:00 a.m.