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Extended Stay America Hotel Detroit - Novi - Haggerty Road_ is located at 21555 Haggerty Rd, Novi, MI. This business specializes in Hotels & Motels and Other Lodging.
21555 Haggerty Rd., Novi, MI, 48375, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Clean Facility Safe Location
Business response:
Dear Charletta, We are delighted to read that you found Extended Stay America to be a clean facility in a safe location. Providing a comfortable and secure environment for our guests is our top priority. Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable experience soon.Sincerely,Hotel Management
Amazing all around! Mainly the Staff. Very kind and helpful.
Nice and welcoming staff
Safe, Clean, Friendly Staff, Thanking Diane, Dwayne, Ebonee, Ashley, Jackie,Erica for the hospitality
Safe, Clean, Courteous Staff
Business response:
Dear Charletta, Thank you for your kind words about your experience at Extended Stay America! We're delighted you found our hotel safe and clean, and our staff is courteous. Our goal is to provide a comfortable and welcoming environment, and we're grateful for your positive feedback. We look forward to hosting you again soon for another wonderful stay!Sincerely,Hotel Management
Safe, Courteous Staff, Clean Location
Business response:
Dear Charletta, Thank you for your positive feedback. We're delighted to hear that you found our location safe, our staff courteous, and our facilities clean during your stay at Extended Stay America. Providing a secure and welcoming environment for our guests is our top priority, and we're glad we could meet your expectations. Your satisfaction is important to us, and we look forward to welcoming you back for another enjoyable stay in the future.Sincerely,Hotel Management
Clean Safe Friendly Courteous Staff
Carpeting was soiled and dirty. No housekeeping on duty was made to sign a form for guidelines which included me to have to bring wet towels to customer desk for replacement.
Business response:
Dear James, Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced regarding the soiled carpeting and the lack of housekeeping service. Providing a clean and comfortable environment for our guests is our top priority, and we regret that we did not meet your expectations in this regard. We will address these issues with our team to ensure that they are resolved promptly. We appreciate your input and hope to have the opportunity to improve your experience in the future.Sincerely,Hotel M... read more
Extended Stay America Select Suites - Detroit - Novi - Haggerty Road has a 4.3 star rating with 1,163 reviews.
Extended Stay America Select Suites - Detroit - Novi - Haggerty Road is open now. It will close tomorrow at 12:00 a.m.