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Extended Stay America Select Suites - Detroit - Novi - Haggerty Road
- Hotels
- Novi, MI
About this business
Location details
21555 Haggerty Rd., Novi, MI, 48375, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Check in and check out was difficult due to limited staffing, but the room was clean and the shower was a nice, clean, one piece unit.
It was okay The room was clean except for the carpet, and there was a funny smell in the room. We smelled someone smoking pot each night we were there. That wasn't enjoyable. We had no hair dryer. And had to ask for shampoo. It had a kitchen, but nothing in it. The refrigerator is full size, but was sticky on the outside, so a bit gross. But we were there just for a place to sleep and it was quiet and the bed was comfortable. That was positive. Would we stay there again? Probably not.
Business response:
Dear Phillip,Thank you for sharing your feedback. We are glad you found the room quiet and the bed comfortable. However, we sincerely apologize for the issues you encountered, including the cleanliness of the carpet and the unpleasant odors. Your comments about the kitchen amenities and the refrigerator's condition are noted, and we will address these concerns with our team. We appreciate your insights and hope to improve for future guests.Sincerely,Hotel Management
Good place to stay for short or long term. Clean, comfortable, quiet, practical.
Business response:
Dear Rodrigo, Thank you for your wonderful review! We are delighted that you found Extended Stay America clean, comfortable, and practical for your needs. Your satisfaction is our priority, and we look forward to welcoming you back for another great stay!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Detroit - Novi - Haggerty Road
How is Extended Stay America Select Suites - Detroit - Novi - Haggerty Road rated?
Extended Stay America Select Suites - Detroit - Novi - Haggerty Road has a 3.6 star rating with 1,755 reviews.
When is Extended Stay America Select Suites - Detroit - Novi - Haggerty Road open?
Extended Stay America Select Suites - Detroit - Novi - Haggerty Road is open now. It will close tomorrow at 12:00 a.m.