This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Detroit - Novi - Haggerty Road
- Hotels
- Novi, MI
About this business
Extended Stay America Hotel Detroit - Novi - Haggerty Road_ is located at 21555 Haggerty Rd, Novi, MI. This business specializes in Hotels & Motels and Other Lodging.
Location details
21555 Haggerty Rd., Novi, MI, 48375, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very helpful
Business response:
Dear Charletta, Thank you for being our guest at Extended Stay America! We are delighted to read that we met your expectations. Feedback such as yours inspires and motivates our team to continue delivering exceptional service, and we hope you will choose us every time your travels bring you to the city. Sincerely,Hotel Management
They nickel and dime you every time gig turned around $29.00 for pots and pans abs 19.99 for silverware. I bar of soap in the room. No way of washing the dishes. Towels were too small. It says pet friendly but never mentioned about a 26.00 pet fee
Business response:
Dear Mindy, Thank you for your comments regarding your time with us. We are sorry to learn about the inconvenience. Our front desk is always available to assist you and maximize your stay. Had we had the opportunity to resolve your problems while you were here, we would have been more than happy. Please return and allow us the opportunity to welcome you back the next time you visit the area.Sincerely,Hotel Management
Good, not great The room was clean. The hotel needs updating. The front desk was not open when I checked out at 9 which was a little strange. The room only had 2 washcloths and one had something on it. They do not provide any shampoo which would have been nice. Overall the property was sufficient for a one niggt stay.
Nice dtaff
Business response:
Dear Tawana, Thank you for choosing Extended Stay America. We are happy you enjoyed your visit and had a wonderful time in your well-maintained suites in a comfortable and peaceful environment. Our friendly and helpful staff left a remarkable thought, which is excellent to know. Please visit again the next time you are in the city to enjoy our area and services. Sincerely,Hotel Management
Clean
It really is a very nice place to lay your head.The staff was very courteous and all together the place was very quiet.
Business response:
Dear Anthony, We're delighted to hear that you had a pleasant experience at Extended Stay America! Providing a quiet and courteous environment for our guests is our priority, and we're glad that our staff made your stay enjoyable. Thank you for your kind words, and we look forward to welcoming you back for another great stay soon!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Detroit - Novi - Haggerty Road
How is Extended Stay America Select Suites - Detroit - Novi - Haggerty Road rated?
Extended Stay America Select Suites - Detroit - Novi - Haggerty Road has a 4.3 star rating with 1,138 reviews.
When is Extended Stay America Select Suites - Detroit - Novi - Haggerty Road open?
Extended Stay America Select Suites - Detroit - Novi - Haggerty Road is open now. It will close tomorrow at 12:00 a.m.