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Extended Stay America Select Suites - Detroit - Novi - Haggerty Road
- Hotels
- Novi, MI
About this business
Location details
21555 Haggerty Rd., Novi, MI, 48375, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I like is clean
Business response:
Dear Klaudia,Thank you for your wonderful review! We are so glad to hear you appreciated the cleanliness during your stay. Your satisfaction means a lot to us, and we hope to welcome you back to Extended Stay America soon for another great experience.Sincerely,Hotel Management
Very friendly people and nice
The only thing I didn’t like was that the chair inside the room was dirty. Everything else was good.
Business response:
Dear Guest, Thank you for your feedback! We are glad you had a great stay and appreciate you bringing the chair to our attention. Guest comfort is important to us, and we will address this promptly. We look forward to welcoming you back to Extended Stay America for an even better experience! Sincerely, Hotel Management
The only problem is that they don't clean the rooms until after 15 days.
No coffee pot in room or hotel. No drinking glasses in room. No shampoo. No Kleenex. No one at checkout counter in the morning. Gentleman checking us in was very nice and accommodating. Hotel was very dated, room was clean. Overall it served the purpose of a good night’s sleep and shower.
Business response:
Dear Sheila, Thank you for your feedback. We are pleased to hear that you found the room clean and that our staff provided accommodating service. However, we sincerely apologize for the missing amenities and the lack of assistance at checkout. Your concerns are important, and we will review them with our team to improve the guest experience. We appreciate your honesty and hope to welcome you back for a more seamless stay in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Detroit - Novi - Haggerty Road
How is Extended Stay America Select Suites - Detroit - Novi - Haggerty Road rated?
Extended Stay America Select Suites - Detroit - Novi - Haggerty Road has a 3.6 star rating with 1,744 reviews.
When is Extended Stay America Select Suites - Detroit - Novi - Haggerty Road open?
Extended Stay America Select Suites - Detroit - Novi - Haggerty Road is open now. It will close tomorrow at 12:00 a.m.