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Extended Stay America Select Suites - Detroit - Novi - Haggerty Road
- Hotels
- Novi, MI
About this business
Extended Stay America Hotel Detroit - Novi - Haggerty Road_ is located at 21555 Haggerty Rd, Novi, MI. This business specializes in Hotels & Motels and Other Lodging.
Location details
21555 Haggerty Rd., Novi, MI, 48375, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Slept good
Business response:
Dear Howard, Thank you for your feedback. We're glad to hear you had a restful night's sleep during your stay. Providing a comfortable experience is our priority. Your satisfaction means a lot to us, and we appreciate your positive comments. We look forward to welcoming you back for another pleasant stay. Sincerely,Hotel Management
Clean friendly well kept
Business response:
Dear James, Thank you for your positive feedback! We are delighted to hear that you found our hotel clean, friendly, and well-kept. Our team works hard to ensure every guest has a pleasant stay, and your kind words are greatly appreciated. We look forward to welcoming you back on your next visit. Thank you for choosing Extended Stay America.Sincerely,Hotel Management
Nice property
It was very quite. People were nice as can be.
Business response:
Dear Autumn, Thank you for your feedback! We're pleased to hear that you enjoyed a quiet stay and encountered friendly staff during your visit. Providing a peaceful and welcoming environment for our guests is important to us, and we're glad we could contribute to your positive experience. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay in the future.Sincerely,Hotel Management
Everything was good, non-smoking as promised and quiet.
Business response:
Dear Prajwal, Thank you for your positive review! We're delighted to hear that you had a pleasant stay at our Extended Stay America and that we met your expectations regarding our non-smoking policy and peaceful ambiance. Providing a comfortable and tranquil environment for our guests is a top priority for us. Your feedback is greatly appreciated, and we look forward to welcoming you back for another enjoyable experience in the future.Sincerely,Hotel Management
No office help. Tried to extend my visit and called the 800# they told me to call the desk and no one was working. When I left at 7:30 am the metal wall was down and still no one so I’m not staying another night. Everything else was great!
We had a lady bang on our door at 10:00 to tell us that they were working on the hvac system. We didn’t have to check out until 11:00. They could have at least looked to see who was checking out at 11:00 and came to do the service in the room at that time.
Business response:
Dear Mindy, Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience caused by the AC service. Rest assured, we will review our procedures to ensure that such disruptions are minimized in the future. Your feedback is invaluable in helping us improve our services. We hope to have the opportunity to welcome you back and provide you with a more seamless and comfortable stay. Sincerely, Hotel Management
Would like to thank Diane, DWayne, Ashley, Jackie, Ebonee, AJ for being hospitable, and courteous at this time!!! Thank You!!!
I have left several reviews, and eqch review gets better. I cannot exprrss enough the gratitude for the entire staff!!! My family has been through the various storms of life and we have literally had to .ake Stay America our temporary home!! Its not easy again going through the storms but having a safe place to lay your head is sooo taken for granted!!! I want to thank each and every staff member for their hospitality, understanding, and all with a smile,an encouraging word!!! If you want to simply enjoy the comfort and safe... read more
Business response:
Dear Charletta, We genuinely appreciate your continued support and kind words. It warms our hearts to know that our team's efforts have made your experience with us exceptional, especially during such challenging times. Providing a safe and welcoming environment for our guests is our top priority, and we are thrilled we made this happen for you. Your recognition of our staff's hospitality and dedication means a lot to us, and we'll be sure to share your feedback with the entire team. Thank you for choosing Extended Stay Amer... read more
Frequently asked questions about Extended Stay America Select Suites - Detroit - Novi - Haggerty Road
How is Extended Stay America Select Suites - Detroit - Novi - Haggerty Road rated?
Extended Stay America Select Suites - Detroit - Novi - Haggerty Road has a 4.3 star rating with 1,138 reviews.
When is Extended Stay America Select Suites - Detroit - Novi - Haggerty Road open?
Extended Stay America Select Suites - Detroit - Novi - Haggerty Road is open now. It will close tomorrow at 12:00 a.m.