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Extended Stay America Select Suites - Detroit - Sterling Heights
- Hotels
- Sterling Heights, MI
About this business
Extended Stay America Hotel Detroit - Sterling Heights is located at 33400 Van Dyke Ave, Sterling Heights, MI. This business specializes in Hotels & Motels and Other Lodging.
Location details
33400 Van Dyke Ave., Sterling Heights, MI, 48312, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I loved the staff willingness to help my husband was recuperating from surgery and the handicap accessible room was exactly what we needed
Business response:
Laverne, thank you for posting your kind review of Extended Stay America. Our goal is to provide an exceptional experience for each of our guests. It was a pleasure to read about the service you received from our staff. They will be pleased to hear their efforts are noticed and appreciated by our guests. We hope you and your husband will stay with us again the next time you visit our area. Sincerely, Hotel Management
The property is older with remodeling that is on-going. I found the front desk staff extremely helpful and polite. I expected the faciltiy to have all the items in the room desc (cooking and eating stuff, dish cleaning, cups, etc.) available in my room, however I had to check them out at the front desk. Lastly, the breakfast buffet is limited to to-go items such as granola bars, coffee, muffins and oatmeal. Just food for though if you're looking for a hotel with these types of accomodations.
Business response:
Sandra, thank you for taking the time to share your feedback. We are pleased to know you were overall satisfied with your stay with us and that you liked our courteous associates. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
The place was very nice and located in the middle of my activities I had while visiting there. I wish that there was a hair dryer in my room. It was hard going outside with wet hair in less than 10 degree weather.
Liked that they have laundry facility. They had dishes and a very useful kitchen. Anything I needed just had to call and ask and the front desk was very nice very helpful and made my stay very pleasant.
Business response:
Thank you for choosing to stay with us. Please accept our apologies for the maintenance issue you had in your room while you were here. We appreciate you letting us know and have shared your concern with the appropriate staff for a quick review. We regret the inconvenience you had and hope you will come and see us again the next time you are in this area. Sincerely, Hotel Management
Nice front desk person
The staff was helpful and pleasant to deal with. The rooms need a lot of updating. A lot of trash around the property.
Business response:
Erica, thank you for including Extended Stay America in your travel plans. We are glad to know you were impressed with the service provided by our staff and had an overall enjoyable stay with us. That said, we are sorry for not meeting all of your expectations. We value your observations and have been discussed with the appropriate individuals in our organization to see where necessary changes are required. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Detroit - Sterling Heights
How is Extended Stay America Select Suites - Detroit - Sterling Heights rated?
Extended Stay America Select Suites - Detroit - Sterling Heights has a 4.2 star rating with 764 reviews.
When is Extended Stay America Select Suites - Detroit - Sterling Heights open?
Extended Stay America Select Suites - Detroit - Sterling Heights is open now. It will close tomorrow at 12:00 a.m.