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Extended Stay America Select Suites - Detroit - Sterling Heights
- Hotels
- Sterling Heights, MI
About this business
Extended Stay America Hotel Detroit - Sterling Heights is located at 33400 Van Dyke Ave, Sterling Heights, MI. This business specializes in Hotels & Motels and Other Lodging.
Location details
33400 Van Dyke Ave., Sterling Heights, MI, 48312, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not great Very thin walls with some very inconsiderately loud visitors. trash bags lining the hallways literally over 24 hrs, kitchen had not one single utensi, plate, or cup. My bathroom had old used towels still hung in the bathtub. Not a great choice for a business trip. I wont stay there again.
Business response:
Thank you for staying with us. We appreciate all feedback - good and bad - and we take your comments seriously. Please accept our apologies for the cleanliness and maintenance issues you experienced during your stay. Your review has been shared with the team so we can understand what happened and correct our process to ensure a better experience. We would appreciate another opportunity to provide you with a better experience on a future stay. Thanks again! Sincerely, Hotel Management
I loved the staff willingness to help my husband was recuperating from surgery and the handicap accessible room was exactly what we needed
Business response:
Laverne, thank you for posting your kind review of Extended Stay America. Our goal is to provide an exceptional experience for each of our guests. It was a pleasure to read about the service you received from our staff. They will be pleased to hear their efforts are noticed and appreciated by our guests. We hope you and your husband will stay with us again the next time you visit our area. Sincerely, Hotel Management
The property is older with remodeling that is on-going. I found the front desk staff extremely helpful and polite. I expected the faciltiy to have all the items in the room desc (cooking and eating stuff, dish cleaning, cups, etc.) available in my room, however I had to check them out at the front desk. Lastly, the breakfast buffet is limited to to-go items such as granola bars, coffee, muffins and oatmeal. Just food for though if you're looking for a hotel with these types of accomodations.
Business response:
Sandra, thank you for taking the time to share your feedback. We are pleased to know you were overall satisfied with your stay with us and that you liked our courteous associates. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Detroit - Sterling Heights
How is Extended Stay America Select Suites - Detroit - Sterling Heights rated?
Extended Stay America Select Suites - Detroit - Sterling Heights has a 4.2 star rating with 813 reviews.
When is Extended Stay America Select Suites - Detroit - Sterling Heights open?
Extended Stay America Select Suites - Detroit - Sterling Heights is open now. It will close tomorrow at 12:00 a.m.