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Extended Stay America Select Suites - Detroit - Sterling Heights
- Hotels
- Sterling Heights, MI
About this business
Location details
33400 Van Dyke Ave., Sterling Heights, MI, 48312, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good hotel ,comfortable beds,breakfast was garbage,coffee,muffins,granola bars ,thats it.
The staff was very kind. My room was well kept and clean. The motel was quiet.
Business response:
Dear Aswad, Thank you for staying with Extended Stay America and posting your review. We are glad you enjoyed your stay. Our goal is to provide an exceptional experience for our guests, and we’re happy we hit our mark with our service and clean accommodation. It was a pleasure hosting you, and we look forward to seeing you again on your next visit. Sincerely,Hotel Management
No issues
Business response:
Marco, thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your feedback, we are delighted you had a great visit. It was a pleasure hosting you at Extended Stay America, and we look forward to welcoming you again soon. Sincerely, Hotel Management
Very friendly staff and clean rooms
Business response:
Yolanda, thank you for making Extended Stay America a part of your travel plans. We are glad you were pleased with our well-kept accommodations and that you enjoyed the service our associates delivered. It will be our pleasure to share your kind compliments with our team. Thank you once more for your review, and we hope you will choose us again. Sincerely, Hotel Management
Not great Very thin walls with some very inconsiderately loud visitors. trash bags lining the hallways literally over 24 hrs, kitchen had not one single utensi, plate, or cup. My bathroom had old used towels still hung in the bathtub. Not a great choice for a business trip. I wont stay there again.
Business response:
Thank you for staying with us. We appreciate all feedback - good and bad - and we take your comments seriously. Please accept our apologies for the cleanliness and maintenance issues you experienced during your stay. Your review has been shared with the team so we can understand what happened and correct our process to ensure a better experience. We would appreciate another opportunity to provide you with a better experience on a future stay. Thanks again! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Detroit - Sterling Heights
How is Extended Stay America Select Suites - Detroit - Sterling Heights rated?
Extended Stay America Select Suites - Detroit - Sterling Heights has a 3.4 star rating with 1,169 reviews.
When is Extended Stay America Select Suites - Detroit - Sterling Heights open?
Extended Stay America Select Suites - Detroit - Sterling Heights is open now. It will close tomorrow at 12:00 a.m.