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Extended Stay America Select Suites - Durham - University
- Hotels
- Durham, NC
About this business
Extended Stay America Hotel Durham - University is located at 3105 Tower Blvd, Durham, NC. This business specializes in Hotels & Motels and Other Lodging.
Location details
3105 Tower Blvd., Durham, NC, 27707, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
10/10 Staff was incredibly kind. We booked a last minute stay because my mom was in UNC hospital. The staff at 11pm was kind, professional, quick and even said he'd be praying for my mom's recovery. Wish I'd gotten his name... 10/10 would stay again.
Business response:
Rachel, thank you for taking the time to review your stay. We are genuinely sorry about the circumstances that brought you to us. However, we are glad a difficult day was made better by our devoted staff. It is wonderful to know that our front desk associate and our thoughtful associates left a lasting impression. Thank you again for your kind review. We look forward to your next stay at Extended Stay America. Sincerely, Hotel Management
It was a perfectly acceptable level of cleanliness, safety and convenience for the price (one of the lowest in the area). I did not (and no one should) expect more than that.
Business response:
David, thank you for the glowing review of Extended Stay America. It is our pleasure to offer spotless accommodations and an ideal location at an affordable price. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
I didn't like that front desk clerk said my room number of out loud for all to hear. I asked to assign me another room. She said she didn't know how to explain where room was located without saying room number. She didn't say where elevators, laundry, wifi login, nothing. Very poor customer service.
Business response:
Thank you for being our guest. We are pleased if you enjoyed your stay overall; however, we do regret if we missed meeting some of your expectations. We apologize if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Durham - University
How is Extended Stay America Select Suites - Durham - University rated?
Extended Stay America Select Suites - Durham - University has a 4.2 star rating with 823 reviews.
When is Extended Stay America Select Suites - Durham - University open?
Extended Stay America Select Suites - Durham - University is open now. It will close tomorrow at 12:00 a.m.