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Extended Stay America Select Suites - Durham - University
- Hotels
- Durham, NC
About this business
Extended Stay America Hotel Durham - University is located at 3105 Tower Blvd, Durham, NC. This business specializes in Hotels & Motels and Other Lodging.
Location details
3105 Tower Blvd., Durham, NC, 27707, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Ehh it’s was alright kinda of run down. Needs to be thoroughly cleaned but overall was quiet and convenient to everything nearby
Business response:
Michael, thank you for being our guest. Although you had an overall pleasant stay with us and found our location ideal for your needs, we are sorry for the cleanliness issue you encountered. Your feedback has been discussed with our housekeeping team, and we have asked them to be more diligent going forward. We hope you will consider staying with us again so we can provide you with a much better experience. Sincerely, Hotel Management
It is what it is.. I've seen better/worse My stay at Extended Stay America on Tower Blvd in Durham NC was an experience.. The room was clean to my expectations except the microwave.. It smelled like the guest beforehand had left food n the microwave that had turned bad & reeked a foul odor.. On the 1st day, the hostess said they would send someone to come clean it.. No one came, 2nd day, same thing nobody came, 3rd day, same thing but now was offered to go to another room.. Still nothing.. I ended up purchasing some Comet cl... read more
Business response:
Shameka, thank you for your review. We are sorry for the inconvenience you had due to the housekeeping oversights and that we didn't resolve the problem to your satisfaction. Please be assured that we have shared your feedback with the respective teams, and we are working with them to prevent such incidents from occurring again. On a positive note, your overall review suggests you had a pleasant stay, and we hope the positive aspects of your visit will help you choose us again in the future. Sincerely, Hotel Management
Business response:
Isaac, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management
Air conditioning not working properly. not clean
Business response:
Lisa, thank you for being our guest. We are sorry for the cleanliness and maintenance issues you encountered in your room. We have shared your feedback with the appropriate departments, and we are working with them to be more diligent with our efforts going forward. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management
Business response:
Thank you for evaluating your stay. Your rating indicates that we may have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in the area. Sincerely, Hotel Management
Enjoyable I was pleased with the help from the front desk attendant. The room served it's purpose and the property was quiet and in a good area. Thank you
Business response:
Eugene, thank you for choosing Extended Stay America. It is so nice to read that we met all of your expectations and that you were especially happy with your comfortable room as well as our courteous service. We enjoyed having you as our guest and hope to have the opportunity to welcome you back on a future visit. Sincerely, Hotel Management
Business response:
Carla, thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Convenient location and surrounded by plenty of tourist attractions
Business response:
Thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit to our hotel. We are also glad you liked your comfortable room and our courteous associates. Reviews like yours encourage the team to keep up the good work. Thank you also for your feedback, and we hope you will revisit us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Durham - University
How is Extended Stay America Select Suites - Durham - University rated?
Extended Stay America Select Suites - Durham - University has a 4.1 star rating with 770 reviews.
When is Extended Stay America Select Suites - Durham - University open?
Extended Stay America Select Suites - Durham - University is open now. It will close tomorrow at 12:00 a.m.