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Extended Stay America Select Suites - Durham - University
- Hotels
- Durham, NC
About this business
Extended Stay America Hotel Durham - University is located at 3105 Tower Blvd, Durham, NC. This business specializes in Hotels & Motels and Other Lodging.
Location details
3105 Tower Blvd., Durham, NC, 27707, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Paid for a smoking room but when I get there to check in there were no rooms available and I had to settle for a 1st floor room
Business response:
Thank you for being our guest. We are glad that, overall, you were pleased with your stay, but we regret we were not able to accommodate you in the room of your choice. We appreciate your feedback and, we look forward to your return visit. Sincerely, Hotel Management
Business response:
Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Party hotel It was okay. I didn’t stay because I just threw a last min party for myself and didn’t stay The night
Business response:
Alethia, thank you for your feedback. Although you had an overall satisfactory stay, we are sorry if there were a few issues that kept you from giving us a higher rating. We regret any inconvenience this caused, and we hope you will return for the perfect stay you deserve. Sincerely, Hotel Management
Cheap but, Dirty. Luckily I only needed to stay the night.
Business response:
Tony, thank you for your review. Although you found us to be a fair value, we apologize for not living up to our commitment to clean, fresh accommodations during your visit. We will share your feedback with our housekeeping department so that they are more diligent going forward. We hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management
Ehh it’s was alright kinda of run down. Needs to be thoroughly cleaned but overall was quiet and convenient to everything nearby
Business response:
Michael, thank you for being our guest. Although you had an overall pleasant stay with us and found our location ideal for your needs, we are sorry for the cleanliness issue you encountered. Your feedback has been discussed with our housekeeping team, and we have asked them to be more diligent going forward. We hope you will consider staying with us again so we can provide you with a much better experience. Sincerely, Hotel Management
It is what it is.. I've seen better/worse My stay at Extended Stay America on Tower Blvd in Durham NC was an experience.. The room was clean to my expectations except the microwave.. It smelled like the guest beforehand had left food n the microwave that had turned bad & reeked a foul odor.. On the 1st day, the hostess said they would send someone to come clean it.. No one came, 2nd day, same thing nobody came, 3rd day, same thing but now was offered to go to another room.. Still nothing.. I ended up purchasing some Comet cl... read more
Business response:
Shameka, thank you for your review. We are sorry for the inconvenience you had due to the housekeeping oversights and that we didn't resolve the problem to your satisfaction. Please be assured that we have shared your feedback with the respective teams, and we are working with them to prevent such incidents from occurring again. On a positive note, your overall review suggests you had a pleasant stay, and we hope the positive aspects of your visit will help you choose us again in the future. Sincerely, Hotel Management
Business response:
Isaac, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Durham - University
How is Extended Stay America Select Suites - Durham - University rated?
Extended Stay America Select Suites - Durham - University has a 4.2 star rating with 822 reviews.
When is Extended Stay America Select Suites - Durham - University open?
Extended Stay America Select Suites - Durham - University is open now. It will close tomorrow at 12:00 a.m.