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Extended Stay America Select Suites - El Paso - East
- Hotels
- El Paso, TX
About this business
Location details
3610 Joe Battle Blvd, El Paso, TX, 79938, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Los empleados dan mal atención al cliente. Siempre estan enojados
Business response:
Dear Hector, Thank you for letting us know about your stay. It is very disappointing to learn about your disappointment with the service you receive from our staff members. Please accept our sincere apologies. We genuinely care about providing an enjoyable stay to all our guests, and this incident does not reflect our usual service. Appropriate measures will be taken to ensure this is not repeated. Once more, we apologize for this unpleasant experience and hope you will consider returning so we can show you the hospitality y... read more
Wouldn’t let me check in Showed up to check in at 12:55am. No attendant was available and had to contact corporate to get someone to come to the front desk. Attendant finally came down at 1:15 am and informed us we couldn’t check in because computer automatically does an audit at 1am and cancels reservations that have not checked in.
Business response:
Dear Racia, Thank you for leaving your comments. We never want to disappoint any of our guests, so we apologize for any inconvenience you had. Thank you for your valuable feedback, and we hope you will visit again soon.Sincerely,Hotel Management
Clean and great service at desk
Business response:
Dear Saul, Thank you for your lovely review of our Extended Stay America. Your kind remarks about our clean, comfortable, home-like accommodations are greatly appreciated. Thank you again for taking the time to write about your stay. We look forward to your return visit.Sincerely,Hotel Management
El Paso I stayed at this property while attending a funeral. The property seems newer than your location a few miles west, but for convenience on and off the highway, funeral home, church and cemetery close by. No batteries on the remote, shower curtain rod about to come off, constant bugs coming out of the bathroom baseboards. I was reminded that I could not extend due to property already booked for future nights. No place to leave keys, asked a worker who asked me to leave them in my room
Business response:
Dear Samuel, Thank you for sharing your experience; we love that you could join us. We are sorry to hear about the circumstances of your trip. We know how small details impact our hotel's overall impression significantly. Therefore, we apologize that your stay was not the seamless visit you deserved. We will share your feedback with our team, and we hope you will consider a return visit so we can show you we are devoted to giving each guest a great experience.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - El Paso - East
How is Extended Stay America Select Suites - El Paso - East rated?
Extended Stay America Select Suites - El Paso - East has a 3.4 star rating with 907 reviews.
When is Extended Stay America Select Suites - El Paso - East open?
Extended Stay America Select Suites - El Paso - East is open now. It will close tomorrow at 12:00 a.m.