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Extended Stay America Hotel Fayetteville - Springdale is located at 5000 Luvene Ave, Springdale, AR. This business specializes in Hotels & Motels and Other Lodging.
5000 Luvene Ave., Springdale, AR, 72762, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
On internet website said there was a continental breakfast and it wasn’t and we don’t have unlimited internet on our phone and tablet and wi-do was down for 3 days. But otherwise everything else was good. Staff and management was very courteous and tried to be helpful.
Business response:
Thank you for staying with us. Although you liked our courteous service, we are sorry for not meeting your expectations with our facilities. We value your feedback as it will help us improve our service and facilities moving forward. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Pretty good stay. Comfortable bed and clean hotel. Great for the price. The only thing is their "grab and go" breakfast is more like "grab and get the **** out". Instant oatmeal, granola bars, and coffee. Dont expect to fill up. Lol
Business response:
Thank you for being our guest at Extended Stay America. We are pleased to know that you liked our well-maintained property as well as our comfy beds. Having said that, we sorry for not meeting your expectations in regard to our grab-and-go breakfast and have shared your concerns with my food & beverage team for any future improvements. Thanks for the feedback, and we hope to have the opportunity to welcome you back. Sincerely, Hotel Management
Staff took good care When I arrived at check-in, I was told there was an issue with the room my friend and I had book and they no longer had a room with two beds. However, the staff was very helpful and accommodating, giving us both separate rooms and comping the second room. Upon check-out, the staff was super friendly and helpful. Overall, the hotel conditions were just okay. Nothing absolutely amazing, but also nothing terrible, either. Only being there for a night, it was comfortable. Also for the price point, I can’t co... read more
Business response:
Melanie, thank you for choosing us for your overnight stay. We are happy that you liked our courteous service and had an overall pleasant time with us. That being said, we are sorry for the issue you had in your bathroom. We have shared your feedback with our housekeeping team to ensure this does not happen again. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Business response:
Jonathan, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Business response:
Brenda, thanks for taking the time to share your fantastic rating of Extended Stay America. We appreciate you being our guest and look forward to your next visit Sincerely, Hotel Management
Business response:
Robert, thank you for your 5-star rating. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Won’t stay again I stayed at this location previously for Bikes, Blues and BBQ and found it nice. This week I had some of my people staying here and they had universal bad reports.
Business response:
Thanks for the feedback. We are sorry we disappointed you and also regret the inconvenience caused to your guests. We encourage you to try us again in the near future. We are confident you will enjoy a better stay. Sincerely, Hotel Management
Business response:
Rachel, thank you for your 5-star rating. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Comfy room
Business response:
Jennifer, thank you for your review and for your wonderful comments about our hotel. A clean and comfortable room is the very foundation for a great stay, and we're glad that we could provide this for you. It was a pleasure having you as our guest at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Extended Stay America Select Suites - Fayetteville - Springdale has a 4.3 star rating with 809 reviews.
Extended Stay America Select Suites - Fayetteville - Springdale is open now. It will close tomorrow at 12:00 a.m.