This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Fayetteville - Springdale
- Hotels
- Springdale, AR
About this business
Extended Stay America Hotel Fayetteville - Springdale is located at 5000 Luvene Ave, Springdale, AR. This business specializes in Hotels & Motels and Other Lodging.
Location details
5000 Luvene Ave., Springdale, AR, 72762, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No translators Staff & room were great but had Mexican guys on 3rd floor playing loud music & slamming doors all night. Staff confronted them but they didn’t understand English. This happened 2 nights out of 6.
Business response:
Shawn, thank you for your review. We are glad to read you liked our courteous service and your room. That being said, we are sorry for the noise issue you had from other hotel guests and that we failed to resolve it to your satisfaction. We value your feedback as it will help us improve our guest experience moving forward. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Exelente Excelente , con refrigerador estufa y microwave,muy cómodo
Business response:
Leonardo, thank you for choosing Extended Stay America and sharing your experience. We're so glad you enjoyed your suite offering apartment-style living with lots of room to relax. Thanks again for the great review. Please come and see us again. Sincerely, Hotel Management
Adequate Was what I expected for the price and type of hotel. Staff very helpful and friendly. Amenities just okay but it was decent for the money. The only real negative was all of the food smells mingling in the corridor from various people cooking in the kitchenettes. It’s a very affordable option compared to others in the area.
Business response:
Thank you for choosing to stay at our hotel. We are delighted to know you were comfortable here and were impressed with the attentive service provided by our staff. However, we are sorry for the issues you had while being here and have shared your It was a pleasure serving you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Passing through Dangerous weather & driving conditions forced us off of our journey. We located this hotel online and found it to be a safe haven to ride out the treacherous storm for the night. The room was clean and comfortable. The staff was polite and accommodating. We slept very well and picked up on our journey the next morning refreshed. Thank you for your hospitality.
Business response:
Thank you for reviewing your stay at Extended Stay America. We are thrilled to know our location was ideal for your visit and that our associates left you with a good impression of our hotel. It was a pleasure serving you, and we look forward to hosting you again soon. Sincerely, Hotel Management
Noise Staff should have put us on the other side of the hotel away from the free way. There was a kitchen but nothing in it no plates, no utensils, no cups, no glasses no anything. Very disappointed. No drain plug in the bathroom sink. Room 305.
Business response:
Thank you for your comments and for staying with us. Your comfort is very important to us, so we apologize that we fell short of your expectations. We have checklists in place to inspect every suite after it has been serviced. Please know to ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. We regret the inconvenience you had and hope you will consider us again the next time you are in this area. Sincerely, Hote... read more
Everything was great besides the stench of cigarettes throughout the hotel. Everything was clean and bed was comfy.
Business response:
Rylie, thanks for the kind review. We are delighted to know you had a great night’s sleep in your cozy bed and that our offerings were to your satisfaction. However, we are sorry for the odor issue and your feedback is shared with the concerned team to do the needful. It was a pleasure to have you as a guest at Extended Stay America, and we hope to see you again soon. Sincerely, Hotel Management
clean room, good value for the money
Business response:
Thank you for taking the time to review your experience at Extended Stay America. We are glad to read that you liked the great value we offer for the price and your well-appointed room. It was our pleasure serving you, and we hope to welcome you back soon. Sincerely, Hotel Management
No breakfast Description says breakfast served. Oatmeal packet or breakfast bar is not a breakfast. No shower curtain in bathroom. Toilet was dirty
Business response:
Danna, thanks for being our guest. Although you liked certain aspects of our hotel, we sincerely apologize for the cleanliness issue and are sorry that our grab-and-go breakfast offerings weren’t to your liking. Your feedback has been shared with appropriate individuals in an effort to improve our service and facilities going forward. We hope you'll consider giving us another opportunity to provide you with an improved experience. Sincerely, Hotel Management
Comfortable experience every time I’ve been staying here the last few years when I’m in town for business. The staff here are very friendly and the rooms are nice and clean. The manager Allen ( order gentleman ) was gracious and kind assisted me with various request that he did not have to do. It’s hard to find customer service these days, these guys have never let me down. I’d recommend this hotel for business travelers any day.
Business response:
Ralph, thank you for being a loyal guest and writing about your experience at Extended Stay America. We are thrilled to read you were impressed with our excellent service and your well-appointed room. Everyone from our team has appreciated you for highlighting their efforts. Thanks once more, and we look forward to welcoming you again soon to your home away from home. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Fayetteville - Springdale
How is Extended Stay America Select Suites - Fayetteville - Springdale rated?
Extended Stay America Select Suites - Fayetteville - Springdale has a 4.3 star rating with 765 reviews.
When is Extended Stay America Select Suites - Fayetteville - Springdale open?
Extended Stay America Select Suites - Fayetteville - Springdale is open now. It will close tomorrow at 12:00 a.m.