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Extended Stay America Hotel Fayetteville - Springdale is located at 5000 Luvene Ave, Springdale, AR. This business specializes in Hotels & Motels and Other Lodging.
5000 Luvene Ave., Springdale, AR, 72762, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
This place has NO amenities. Theres no ice machine for guests. Front desk simply said “there are ice trays in your freezer, which was not helpful in our situation. There’s a bar of soap in the bathroom, that’s it (besides TP), not even tissues. There’s no coffee pot, no blow dryer, and nothing in the kitchenette (silverware, cups, etc.). You cannot reach the front desk after 9pm unless it’s a maintenance emergency. We stay at hotels quite often. This place was C.H.E.A.P. (You get what you pay for), but Will never stay at one... read more
Business response:
Dear Cherlyn, We appreciate your valuable feedback regarding your time with us. Our goal is to exceed our guests' expectations. Therefore, we want to extend our sincere apologies for not doing so in the areas you outlined. Your comments will be shared with our team and used as an opportunity to improve our guest experience. We hope you will consider giving us another chance to show you the hospitality for which we are known.Sincerely,Hotel Management
Is really good
The person checking us in was so kind! The stay was good. Had a family emergency and it held us through the tough times. The only complaint I have was the door seems a little wobbly when closing it but other than that it was
Business response:
Dear Gemma, We are delighted to hear that you had a positive experience during your stay at Extended Stay America. It is heartwarming to know that our staff provided excellent service during your check-in, and we're grateful to have been able to support you during a challenging time. Your feedback about the door will be addressed promptly. We look forward to welcoming you back soon!Sincerely,Hotel Management
It was an average place to stay. A little hard to find. The entry to the hotel/parking lot was on a side street. No signs on the main street saying turn here.
Business response:
Dear Veralynn, Thank you for staying with us and sharing your experience. We apologize for anything other than a memorable experience, and we hope you will revisit for the exceptional stay for which we are known. Thank you again for being our guest.Sincerely,Hotel Management
The building and room smelled like cigarette smoke. Even though No Smoking in the rooms was agreed to, emphasized and enforced, our bathroom reeked like an ashtray. The room was basically clean but the bathroom was not. I wiped down and scrubbed the toilet myself. No major problems and the staff was friendly and helpful.
Extended Stay America Select Suites - Fayetteville - Springdale has a 4.3 star rating with 765 reviews.
Extended Stay America Select Suites - Fayetteville - Springdale is open now. It will close tomorrow at 12:00 a.m.