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Extended Stay America Select Suites - Fayetteville - West
- Hotels
- Fayetteville, NC
About this business
Location details
1381 Walter Reed Road, Fayetteville, NC, 28304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
My toilet ain’t work the whole time and my room smelled like a lot of cigarettes.
Business response:
Dear Jae,Thank you for sharing your feedback, and we sincerely apologize for the experience you shared. Please rest assured that we are taking immediate action to address these issues with our maintenance and housekeeping team for review and action. We appreciate your feedback and hope to welcome you back for a more comfortable and enjoyable stay.Sincerely,Hotel Management
Clean and quiet
Business response:
Dear Roy,Thank you for your kind review! We are delighted to hear you had a clean and peaceful stay at Extended Stay America. We appreciate your feedback and look forward to welcoming you back for another great experience. Safe travels!Sincerely,Hotel Management
The price and allowing pets is great. You could tell the floor hasn’t been swept or mopped in a while even though housekeeping woke us up at 9:30 to clean even though checkout was at 11. Also breakfast is advertised but not offer for this location.
Business response:
Dear Ashlyn, We always appreciate feedback from our guests to ensure we are meeting our high standards of service. Therefore, we sincerely apologize for the cleanliness and the breakfast issues you encountered during your stay. While we know this does not change your experience, we've shared your comments with our team to ensure a better experience for future guests.Thank you for staying with us, and we would love the opportunity to welcome you back and show you the outstanding hospitality you deserve.Sincerely,Hotel Managem... read more
Excellent
There is nobody at the desk from 10 PM until 9 AM. The room was neat and clean enough but had a distinct chemical(not cleaning products) smell. The door was open when i got to the room as it wouldn't latch unless it was slammed extremely hard.
Frequently asked questions about Extended Stay America Select Suites - Fayetteville - West
How is Extended Stay America Select Suites - Fayetteville - West rated?
Extended Stay America Select Suites - Fayetteville - West has a 3.4 star rating with 943 reviews.
When is Extended Stay America Select Suites - Fayetteville - West open?
Extended Stay America Select Suites - Fayetteville - West is open now. It will close tomorrow at 12:00 a.m.