This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Firestone
- Hotels
- Firestone, CO
About this business
Location details
11334 Business Park Drive, Firestone, CO, 80504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good motel The motel was good. Loved the price. The only problem I had was the side walls were well insulated and sound proof but the ceiling was not. I could hear every step the person above me was making. And it always seemed like more stomping at night time while im trying to go to sleep. It was very annoying. Also not reall a issue with the hotel but mainly expedia. when I booked the hotel on expedia they dod not mention on their site the motel would charge a $100 deposit. Expedia did not even confirm my reservation with... read more
Business response:
Our Value Place team is thrilled to hear you enjoyed your time and our team at the property. Our goal is to provide guest with a positive experience when they visit Value Place. Your thoughts about us and your stay are very important to us. We are glad to hear they were both positive experiences. We wish you well and cannot wait for you to return!
Why did I take so long to stay at a Value Place! Very clean and saved me over 50% for hotels stays in comparrison to the ones across the street. It has the basics (and then some e.g. full kitchen) and fulfilled all my budget needs. Keep in mind it doesn't have all the bells and whistles that you find at 3-4 star places; however, it's the only way to go to save and stay at a very clean/safe place. From now on "Value Place" will be the 1st place I check when I travel!
Business response:
Hearing back from happy customers is one of the best things we can receive as a company. Value Place strives to serve our guest and provide them with an all-around positive experience. Thank you for taking the time to share your experience with us, and are pleased we were able to be a part of your travels. We hope to see you again soon.
Very poor and will likely not stay again
Business response:
Dear Guest, Thank you for sharing your feedback. We are genuinely sorry that your visit did not meet your expectations and understand your disappointment. Providing a comfortable and positive stay experience is always our goal, and we regret that we fell short of this goal this time. Your comments will be shared with our team as we continue to make improvements. We hope you might consider returning in the future so we can provide a much better experience. Sincerely, Hotel Management
They did not serve breakfast. They did not clean my room the entire time i stayed there. I never received clean towels.
Business response:
Dear Rick, Thank you for sharing your experience. We sincerely apologize for the lack of housekeeping and the issues with towels during your stay, as well as the breakfast situation. This does not reflect the standard of service we aim to provide, and we understand how frustrating this must have been. Your feedback has been shared with our team to ensure improvements are made and similar situations are avoided in the future. We appreciate your honesty and hope you will consider giving us another opportunity to provide a clea... read more
The staff was super nice. However, our room had not been properly swept and mopped before we arrived.
Stinky The room stunk of stale smoke and animal urine covered with air freshner. The towels were all frayed. When intired to call the office for a different room, noone would answer. The positive was the water pressure was amazing!!
I've worked in hospitality for 20+ years. The personality on the "assistant manager" isn't hospitality lol.. I'll go to one of the many other choices
Room was dirty, no toilet paper in the room, desk clerk ia only available 9am to 10pm
Frequently asked questions about Extended Stay America Select Suites - Firestone
How is Extended Stay America Select Suites - Firestone rated?
Extended Stay America Select Suites - Firestone has a 3.6 star rating with 648 reviews.
When is Extended Stay America Select Suites - Firestone open?
Extended Stay America Select Suites - Firestone is open now. It will close tomorrow at 12:00 a.m.