This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Firestone
- Hotels
- Firestone, CO
About this business
Location details
11334 Business Park Drive, Firestone, CO, 80504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Checked in and then immediately checked out. Lots of shouting in the room across the hallway and the sheets had stains on them. No soaps/shampoo whatsoever. Do not recommend.
Expedia made it so difficult to get checked in that it took 3 hours to check in we did not get into our room I tell 12:30am when we arrived at 9pm the night prior
The hole hotel smells so bad also, managment lie and dint want to refund we had to call costumer service and they only retund half of what we paid worse experience in a hotel ever I dont recommend this to anyone.
Woke up the first morning to the floor covered in ants. My husband was bit 3 times
There was underwear left in the room and hair everywhere
Business response:
Thank you for reporting the issues with cleanliness that you encountered, Phan. We are so sorry that you did not enjoy your time with us and will work hard to improve in these areas.
Business response:
Thank you for taking the time to review your recent stay at our hotel, Mandy. I'm sorry we didn't get your recommendation and wish that our accommodations had better met your needs during this stay.
Business response:
Thank you for rating our hotel. We hate to see that you did not enjoy your stay.
Fue una experiencia muy horrible
Business response:
Thank you for your review and rating. Please accept our sincerest apologies for the issues that you experienced, Jose. We will use your feedback to help us improve.
Show up early We were coming in late and the doors were locked. We had zero ability to check into our room and had to go to a neighboring hotel to call this one and see if we could get checked in
Business response:
We apologize that you did not enjoy your stay with us. Our team strives to provide our guests with excellent stays, and we are disappointed this was not the case for you. Thank you for being our guest and we wish you all the best in your travels.
Frequently asked questions about Extended Stay America Select Suites - Firestone
How is Extended Stay America Select Suites - Firestone rated?
Extended Stay America Select Suites - Firestone has a 3.6 star rating with 648 reviews.
When is Extended Stay America Select Suites - Firestone open?
Extended Stay America Select Suites - Firestone is open now. It will close tomorrow at 12:00 a.m.