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Extended Stay America Select Suites - Fort Myers - Northeast
- Hotels
- Fort Myers, FL
About this business
Location details
9701 Orange River Blvd., Fort Myers, FL, 33905, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Recent stay at Value Place Killed 7 roaches in the room. Management didn't do anything about it. Bed was very uncomfortable. Extended stay, but you have to bring your own dishes, pans, silverware, etc. No coffeepot. Once you pay you cannot get any portion of your visit back if you leave early.
Business response:
The Value Place team deeply apologizes for your negative experience during your stay with us. The issues you have mentioned will be addressed and handled. It is our mission to provide our guest with a positive experience, and in your case, we are deeply sorry that you were not pleased. We wish you the best.
Cucarachas La habitación carecía de limpieza y las sábanas sin cambiar. Había cucarachas en la habitación.
Business response:
We apologize for the negative experience during your time at Value Place. We will look into everything you’ve brought to our attention. We wish you luck on all your future travels.
Terrible place to stay The hotel was easy to find, & that is the only good thing about it. It was small, dingy, worn, and smelly. For 2 people you got 2 towels & 2 wash cloths. No hand towels. No coffee pot or any amnesties. One small bar of soap. If you asked for anything else they charged you extra. Small laundromat where pictures show huge one. Since there was not even a continental breakfast, a coffee pot in room would have been nice. Never staying there again.
Business response:
We apologize for failing to provide you with a wonderful stay. We will be utilizing your feed back to work towards improving our location. Our goal is to provide our guest with an exceptional stay but it seems we have come up short. Thank you for your feedback and we wish you well on your future travels.
Disappointed in motel this year It was very loud in the room. It sounded like a heard of elephants was in the room above us every night. The bedspread was dirty and when I took it down to get a clean one the staff said I had to wash it myself. The outside of the hotel needs washed. Someone left a empt case of beer cans by the grass and the staff didn't clean it up. Last year when we stayed it was fine but now I am very unhappy.
Business response:
We strive to provide a clean, comfortable, and welcoming environment for our guests. We apologize your stay did not meet your expectations. We will look into everything you’ve brought to our attention and wish you the best and hope you will consider staying with us again in the future.
hotel is not bad The hotel is not bad. The location I found ok. The rooms are poor. If you go for work it's ok.
Business response:
We apologize for the negative experience during your time at Value Place. We will look into everything you’ve brought to our attention. We wish you luck on all your future travels and hope you’ll give Value Place another chance.
Oh so different. Where do i begin. The downsides are significant. Everything that you are used to have in other places are NOT available. NO hairdryer, no coffee maker, NO tissues, no toilet paper refills (HA!) no paper glasses no cheap cuttlery. How CHEAP of a business you gotta be!!! They want pure profit with tons of rules given to you upon check-in. And forget room service, clean towels and sheets. ALL is extra. Interesting business strategy. I guess it works for them and they dont care leaving a bad impression for thei... read more
Business response:
Thank you for taking the time to send us your comments about your stay with us. We are sorry it didn’t live up to your expectations. We will be contacting the hotel to address the issues you mentioned. We wish you the best in your future travels and hope you will give us another try.
Wouldn't stay there again. We found roaches in our room, went to turn on the kitchen sink and the faucet came off, went to pull down the blinds they fell all the way down, the hotel had an order of old, the only thing that was pleasing about the hotel was the staff. You have to rent everything you may need like pots , pans, and coffee maker. You have to put money on a card to do laundry and hope that you find away to use it all or you might be leaving them extra money.
Business response:
I'm very sorry that our hotel did not meet your expectations. We strive to impress our guests, but it is clear that we came up short. Please allow us another chance to impress you on your next trip to the area.
Near a swamp Any kind of bug that bites the room was infested.,.. Carpet dirty.....It is not worth it If you care about how you feel and look and not have bites on your skin don't go here
Business response:
I'm very sorry to hear that our hotel did not meet your expectations. We appreciate your comments as we work to improve our guest experience. We wish you the best in your future travels.
Lots of Bugs in the room Bugs in the carpet that BITE Ants on the counters after I cleaned the room with bleach and sprayed for bugs the ants still came and I was attacked and bitten by the BUGs you can't see them but you can feel them AND the bites I would not recommend this hotel it's not worth it unless you want to sleep with bugs BUT if you have no money it's cheap bring your cleaning supplies it's NOT clean poor customer service what a messy mess and it comes with bugs that bite
Business response:
We are sorry to hear you had some insect issues. We will continue to monitor and treat any bugs we find and appreciate you sharing with us that you had an issue.We want to assure you this is not representative of the service we expect to provide. I sincerely apologize for the inconvenience you encountered. We wish you the best in your future travels.
Frequently asked questions about Extended Stay America Select Suites - Fort Myers - Northeast
How is Extended Stay America Select Suites - Fort Myers - Northeast rated?
Extended Stay America Select Suites - Fort Myers - Northeast has a 2.8 star rating with 1,754 reviews.
When is Extended Stay America Select Suites - Fort Myers - Northeast open?
Extended Stay America Select Suites - Fort Myers - Northeast is open now. It will close tomorrow at 12:00 a.m.