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9701 Orange River Blvd., Fort Myers, FL, 33905, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Need Daily Room Service I am shocked that the hotel never came into our room to clean or simply bring towels, Try getting a fresh towel in the morning, you will wait until after lunch. Asked for a plunger they said in a hour or so they would come up, wow what a wore out place. Only seen one roach running around. Cheap place to stay when rates are not at peak season, I sure wouldn’t pay peak rates here,
Business response:
Thank you for sharing your review. I'm so sorry to hear that you were not aware of our ‘Simple’ philosophy --- that guests pay only for the amenities they want to use (like daily cleaning and linen changes). It sounds like this felt like an inconvenience to you instead of a customized positive experience and we're so sorry we disappointed you. We wish you all the best in your future travels.
Buyer Beware The whole hotel smelled when we checked in. The TV did not work in the room we were in and their was blood colored stains all over the bath room (nail polish I think). People were running around the hotel late into the night and their was constant thumping on the ceiling (we were on the 2nd of 4 floors). We decided to check out early the next morning after we arrived and the front desk wasn't staffed at 6am, so we had to drive back after 10am to check out.
Business response:
Thank you for your comments. I'm sorry you had a disappointing stay.
Basic necessary place to stay Rooms unclean Halls have debris wit muddy foot prints, don't think they have been cleaned in many months
Business response:
Thank you for this feedback. We have used it to help us improve.
Disgusting, cheap, place The worst experience of my life, i travel alot, first time i had to get a hotel room, my sister didn't have enough room, which i was going to anyway, so not knowing the hotel's close to her, hotel.com got me close,but that was it, it was the nastiest hotel, your website is very misinformed about this hotel, and i so suggest you update your info on it, absolute disgusting, and i will NEVER book thru you again
Business response:
Thank you for taking the time to send us your comments about your stay with us. We are sorry it didn’t live up to your expectations. We will be contacting the hotel to address the issues you mentioned. We wish you the best in your future travels and hope you will give us another try.
Terrible El peor hotel que he ido tuve que irme porque el ambiente era espantosa muy sucio
Business response:
I'm sorry you didn't enjoy your stay with us.
NOT HAPPY I had no idea they were going to be working on this hotel...but even with that the problem was that they worked from 11pm to 5am...that is when guest are sleeping. They were very noisy and dusty...I just could not believe they did not do the working during the day when guest were out of our rooms instead of night when I was trying to sleep. Not happy at all and plan to ask for a refund of my money
Business response:
I'm sorry you were not happy during your stay with us.
the worst!!!!we ordered non smoking room and recieved room on floor full of smoke!!!!disgusting
Business response:
I'm sorry we didn't have a non smoking room for you when you arrived.
The potty didn't work and the A/C were on timers s The potty didn't work. Had to unplug it myself. The A/C was on a timer, so it was hot at night. Won't be staying there again
Business response:
We would like to apologize for any and all inconveniences you experienced during your recent stay with us. I will be sure to remind all staff to be attentive to issues and be sure they are resolved immediately. Thank you for sharing your experience with us.
Place was cleean but you could hardly call it a hotel. No 24 hr reception. Area was locked down tight at night like a cell. We were locked out and had to watch questionable women coming in the back door while we waited for someone to let us in.Only good thing: The beda were comfortable and clean. Rooms had no xurtain jist blinds, no wardrobe, just a rail with a couple of hangers. Kitchen had no utensils at all and faucet on sink was broken. Would try not to go there again
Business response:
I do apologize that our hotel didn't quite meet your expectations. I have shared your comments with my staff in hopes of improving our future services.
Extended Stay America Select Suites - Fort Myers - Northeast has a 2.8 star rating with 1,754 reviews.
Extended Stay America Select Suites - Fort Myers - Northeast is open now. It will close tomorrow at 12:00 a.m.