This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Fort Myers - Northeast
- Hotels
- Fort Myers, FL
About this business
Location details
9701 Orange River Blvd., Fort Myers, FL, 33905, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff was super friendly, Erin. Super understanding and really good with communication. When I arrived there was a cat in the window and a bunch of people smoking outside, and a couple broken down cars in the parking lot that made the property feel unsafe, uncomfortable. The room was clean but then when I went to lay down there was brown/yellowish stains on the sheets. GROSS!! I had to use my own blanket.
Business response:
Dear Tabitha, Thank you for sharing your observation with us. We appreciate your feedback and the kind words about our staff member, Erin. We apologize for the issues you encountered during your stay. Your concerns about the safety and cleanliness of the property are important, and we take them seriously. We will address these issues with our team to ensure a safer and more comfortable environment for our guests. Clean and well-maintained accommodations are our top priority, and we regret the inconvenience you experienced wi... read more
Excellent
Business response:
We are so happy to see that you enjoyed your time with us, Lana! We truly appreciate you taking the time to rate us! Please come back to see us soon!
Business response:
Thank you for letting us host you. We are pleased to see that you had an overall comfortable stay. We hope to welcome you again.
The beds r one metal frames which are not very comfortable at all, theres very little channels and no service in the hotel at all and they want you to pay to use their wifi 🙄 i was not pleased at all
Business response:
Thank you for taking the time to review our hotel, Kristen. It is so disappointing to see that we did not exceed your expectations because of the discomfort of the bed. Our goal is to deliver a stay that is clean and comfortable, and we are so sorry that we did not execute on the comfort aspect. We apologize for any inconvenience that was caused but wish you all the best in your future travels.
Never again I did not enjoy my stay. Hotel lobby foyer area and the elevator were filthy. The room I stayed in had Numerous repair issues. Having no bedside lamp is ridiculous! Only a bright fluorescent overhead light. Couldn’t even turn on the microwave light without turning on the overhead light. Ridiculous! They allow dogs but you pay a ridiculous non refundable fee for that. I will never stay in this hotel again or recommend it to anybody. It was only place to stay on short notice that allowed dogs.
Business response:
We apologize that you did not enjoy your stay with us, Wendy. Our team strives to provide our guests with excellent stays, and we are disappointed this was not the case for you. Thank you for being our guest and we wish you all the best in your travels.
Frequently asked questions about Extended Stay America Select Suites - Fort Myers - Northeast
How is Extended Stay America Select Suites - Fort Myers - Northeast rated?
Extended Stay America Select Suites - Fort Myers - Northeast has a 2.8 star rating with 1,753 reviews.
When is Extended Stay America Select Suites - Fort Myers - Northeast open?
Extended Stay America Select Suites - Fort Myers - Northeast is open now. It will close tomorrow at 12:00 a.m.