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Extended Stay America Select Suites - Grand Rapids - Wyoming
- Hotels
- Wyoming, MI
About this business
Location details
4500 Clyde Park Avenue, Wyoming, MI, 49509, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Excellent pricing.
The room was very nice. Clean and well laid out. Bathroom light was not bright enough to see in the shower or to see in the mirror. Only one luggage cart for a four story hotel is ridiculous!!! Staff was very efficient and helpful.
Business response:
Dear Ruth,Thank you for sharing your experience with us. We're delighted to hear you enjoyed the cleanliness and layout of your room, as well as the efficiency and helpfulness of our staff. We apologize for the inconvenience caused by the dim bathroom light and the limited availability of luggage carts. Your feedback is invaluable, and we are addressing these issues to improve our guest experience. We hope to welcome you back soon for an even better stay.Sincerely,Hotel Management
Bar bones place No coffee pot in room. No hand towels. Missing drawer on dresser. Refrigerator door broken. Clean room but disappointed. No dishes in room. Most extended stay places have coffee cups & dishes.
Business response:
Dear Carol,Thank you for being a valued guest and for posting your comments. We are happy to hear you enjoyed your time with us; however, we are sorry your room did not have the amenities you desired or needed. Being an extended-stay property focused on guests staying seven or more nights, we offer amenities such as a fully equipped kitchen, complimentary grab-and-go breakfast, and a comfortable in-suite environment to make you feel at home. We also have hairdryers and certain complimentary toiletries available at the front ... read more
Walked in and the room was super clean, spotless. Strong shower and a comfy bed. A/C ran great. The leather chain had some minor cracks. Didnt use the kitchen.
Business response:
Dear Jesse,Thank you so much for your wonderful review! We’re thrilled to hear that you found the room clean and comfortable, and that the shower and A/C met your expectations. We appreciate your feedback about the leather chair and will look into it. If you ever need anything or have any more suggestions, feel free to let us know. We hope to welcome you back soon and make your next stay even better!Sincerely,Hotel Management
Just ok
Business response:
Dear Luo, We appreciate your feedback and regret if your experience was anything less than exceptional. Your satisfaction is important to us, and we strive to exceed expectations. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more memorable experience in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Grand Rapids - Wyoming
How is Extended Stay America Select Suites - Grand Rapids - Wyoming rated?
Extended Stay America Select Suites - Grand Rapids - Wyoming has a 3.4 star rating with 1,144 reviews.
When is Extended Stay America Select Suites - Grand Rapids - Wyoming open?
Extended Stay America Select Suites - Grand Rapids - Wyoming is open now. It will close tomorrow at 12:00 a.m.