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Extended Stay America Select Suites - Greensboro - Wendover Ave. - Big Tree Way
- Hotels
- Greensboro, NC
About this business
Location details
4317 Big Tree Way, Greensboro, NC, 27409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Convenient to a lot of restaurants and shopping. Easy access to major highway. There is a Celebration Station next to the facility.
Business response:
Thank you for taking the time to share your comments. We are glad to read that you liked our affordable rates and convenient location which was perfect for your needs. However, we are sorry that you were unhappy with our breakfast offerings. We will be sure to share your concerns with our Food & Beverages team to see where we can make improvements. It was our pleasure serving you, and we hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
The only problems I had was it was a none smoking room and it smelled like cigarettes bad, and the noise from the interstate is loud.
Business response:
We are delighted you chose to stay at Extended Stay America. We are sorry for the smoke and the noise issue you encountered. Your concerns regarding the odor will be shared with my housekeeping team so that corrective actions are taken. We hope to have the opportunity of welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for taking the time to share your nice rating about your stay with us. We are glad you enjoyed your stay and that our facilities and service were to your satisfaction. We hope the Extended Stay America will be your first choice every time you visit this area. Sincerely, Hotel Management
Hotel Rooms Usually the hotel is pretty good . For the price it's great with a fridge oven etc The room quality just depends on what floor you're on .usually I had rooms on the second and third floor that were pretty good. . This time I had a room on the first floor that wasn't the best . Old shower dirty on the inside . Overall a 2/5.
Business response:
Thanks for evaluating your stay. We are glad you had an overall pleasant visit and liked the value we offer. That being said, we are sorry for the cleanliness you experienced in the room. We have shared your concerns with the housekeeping team. It was a pleasure to have you as our guest and we hope to see you again soon. Sincerely, Hotel Management
Almost satisfied the room was small. The bed was up against the walls. The heater was blowing out cool air. The bathroom was dirty. Did not shower due to the tub did not look clean. Over all if this was corrected I would stay again.
Business response:
Thank you for your review of your stay. We apologize for not living up to your expectations, and we appreciate you taking the time to provide specifics about the problems that inconvenienced you. Your valuable feedback will be shared with our team to prevent such mistakes going forward. We hope you will give us another opportunity to prove we can do better on your next trip to this area. Sincerely, Hotel Management
Business response:
Elizabeth, thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
OK Nice enough property for the right price. The office staff is slow and the breakfast consists of coffee and breakfast bars.
Business response:
Thank you for being our guest. We are glad to know you had a good time here and were satisfied with all the aspects we offer. We also appreciate your observation in regards to the breakfast and have taken a note of the same. We hope to be your hotel of choice every time you visit this area. Sincerely, Hotel Management
Work and play Affordable and respectable... Sense of comfort and happiness shines through the lack of luxury... Found to be my favorite yet still determining the pleasure... Im enjoying
Business response:
It was a pleasure to have you as our guest at Extended Stay America. We are delighted to read you had a comfortable stay and that you found us to be a good value. Thank you for taking the time to review your stay. We hope to welcome you back soon! Sincerely, Hotel Management
Housekeeping half ___clean. Upon taking a shower, I noticed that little hairs, that looked like pubic or shaved hairs on the shower curtain and the tub. There were also on the back part of the shower where you can put your soap at. Clearly, this bathroom wasn't looked at. Thankfully, I didn't sew any urine stains on the mattress like I did last time. It looks like attempts were made for these rooms than my previous stay with this hotel. I know I've spent plenty of money at this hotel for it not to be right. The only reason I... read more
Business response:
Brittany, thanks for returning back to our hotel. Although you liked our convenient location, we apologize for the issues you encountered in your room and are sorry our staff was not able to provide with extra pillows. We value your feedback as it will be helpful to enhance our service and facilities moving forward. We hope to see you again and have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Greensboro - Wendover Ave. - Big Tree Way
How is Extended Stay America Select Suites - Greensboro - Wendover Ave. - Big Tree Way rated?
Extended Stay America Select Suites - Greensboro - Wendover Ave. - Big Tree Way has a 2.9 star rating with 1,661 reviews.
When is Extended Stay America Select Suites - Greensboro - Wendover Ave. - Big Tree Way open?
Extended Stay America Select Suites - Greensboro - Wendover Ave. - Big Tree Way is open now. It will close tomorrow at 12:00 a.m.