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Extended Stay America Select Suites - Greensboro - Wendover Ave. - Big Tree Way
- Hotels
- Greensboro, NC
About this business
Extended Stay America Hotel Greensboro - Wendover Ave. - Big Tree Way is located at 4317 Big Tree Way, Greensboro, NC. This location is in the The Thicket neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
4317 Big Tree Way, Greensboro, NC, 27409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for the four-star rating of Extended Stay America - Greensboro - Wendover Ave. - Big Tree Way. We are delighted your stay was perfect in every way, and we look forward to your next visit with us. Sincerely, General Manager
Business response:
Terence, thank you for sharing your complimentary rating. We appreciate you choosing Extended Stay America - Greensboro - Wendover Ave. - Big Tree Way and look forward to hosting you again soon. Sincerely, General Manager
On the way to the ocean It was a nice place to stay for a quick overnight stay on the way to another destination. The kitchen area was a nice addition. Good room for the price.
Business response:
Bob, thank you for including Extended Stay America - Greensboro - Wendover Ave. - Big Tree Way in your travel plans. We are glad to read you loved your room along with the kitchenette and found us to be a great value in the area. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, General Manager
Last resort-doable Asked to switch rooms. Started to wonder if the second room had really even been cleaned thoroughly...
Business response:
I apologize for not living up to our commitment to clean, fresh accommodations during your stay. I am working with our housekeeping department to make sure all procedures are being followed so this does not happen again. I do hope you will give us another chance the next time your travels bring you this way. Sincerely, General Manager
Over night stay. Good Area. Shopping area was fine. Every thing was clean and quite.
Business response:
Earl, thank you for choosing Extended Stay America - Greensboro - Wendover Ave. - Big Tree Way for your stay. We are delighted to know our location worked well according to your needs and that you had a comfortable night’s sleep. It was a pleasure serving you, and we hope you will come and see us again soon. Sincerely, General Manager
One night Very pleasant staff, clean room and convenient location. I would stay again.
Business response:
George, it was our pleasure hosting you at Extended Stay America - Greensboro - Wendover Ave. - Big Tree Way. We are glad to know our convenient location and courteous associates left you with a great impression of our hotel. We appreciate you choosing us for your overnight stay and look forward to seeing you again in the future. Sincerely, General Manager
It was the best of times, the just okay of times.. The remodeling of the rooms was outstanding. The kitchenette was okay, but there are no kitchen utensils of any kind. You have to request everything from the front desk, even drinking glasses. They will deliver them if you have time, but I checked in about 9 pm and needed things that night. I walked down to the front desk to get a few things and they could not find drinking glasses not coffee for the coffee maker. I went back to my room with two coffee mugs.
Business response:
Robert, thank you for sharing your experience at Extended Stay America - Greensboro - Wendover Ave. - Big Tree Way. Although you enjoyed your overall time with us and liked your room, we are sorry that we missed meeting some of your expectations. I will be sure to share your concerns with the management team in an effort to improve our performance. We appreciate you letting us know and hope to have the opportunity to serve you better in the future. Sincerely, General Manager
Business response:
Karen, thanks for the wonderful ratings! We are glad you had an excellent stay at Extended Stay America - Greensboro - Wendover Ave. - Big Tree Way, and we look forward to welcoming you back soon. Sincerely, General Manager
There was trash leftover from previous occupants. We also killed a roach crawling on the wall.
Business response:
We apologize for the housekeeping issues you encountered which resulted in a less than perfect stay. We have checklists in place to inspect every suite after it has been serviced. Unfortunately, we missed something during this process, and for that we truly regret. We are working with our housekeeping team to reiterate the importance of our daily checklists to make sure this isn't repeated moving forward. Please give us another opportunity to redeem ourselves on your next visit to our area. Sincerely, General Manager
Frequently asked questions about Extended Stay America Select Suites - Greensboro - Wendover Ave. - Big Tree Way
How is Extended Stay America Select Suites - Greensboro - Wendover Ave. - Big Tree Way rated?
Extended Stay America Select Suites - Greensboro - Wendover Ave. - Big Tree Way has a 4.1 star rating with 840 reviews.
When is Extended Stay America Select Suites - Greensboro - Wendover Ave. - Big Tree Way open?
Extended Stay America Select Suites - Greensboro - Wendover Ave. - Big Tree Way is open now. It will close tomorrow at 12:00 a.m.