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Extended Stay America Select Suites - Greensboro - Wendover Ave. - Big Tree Way
- Hotels
- Greensboro, NC
About this business
Extended Stay America Hotel Greensboro - Wendover Ave. - Big Tree Way is located at 4317 Big Tree Way, Greensboro, NC. This location is in the The Thicket neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
4317 Big Tree Way, Greensboro, NC, 27409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Over night stay. Good Area. Shopping area was fine. Every thing was clean and quite.
Business response:
Earl, thank you for choosing Extended Stay America - Greensboro - Wendover Ave. - Big Tree Way for your stay. We are delighted to know our location worked well according to your needs and that you had a comfortable night’s sleep. It was a pleasure serving you, and we hope you will come and see us again soon. Sincerely, General Manager
One night Very pleasant staff, clean room and convenient location. I would stay again.
Business response:
George, it was our pleasure hosting you at Extended Stay America - Greensboro - Wendover Ave. - Big Tree Way. We are glad to know our convenient location and courteous associates left you with a great impression of our hotel. We appreciate you choosing us for your overnight stay and look forward to seeing you again in the future. Sincerely, General Manager
It was the best of times, the just okay of times.. The remodeling of the rooms was outstanding. The kitchenette was okay, but there are no kitchen utensils of any kind. You have to request everything from the front desk, even drinking glasses. They will deliver them if you have time, but I checked in about 9 pm and needed things that night. I walked down to the front desk to get a few things and they could not find drinking glasses not coffee for the coffee maker. I went back to my room with two coffee mugs.
Business response:
Robert, thank you for sharing your experience at Extended Stay America - Greensboro - Wendover Ave. - Big Tree Way. Although you enjoyed your overall time with us and liked your room, we are sorry that we missed meeting some of your expectations. I will be sure to share your concerns with the management team in an effort to improve our performance. We appreciate you letting us know and hope to have the opportunity to serve you better in the future. Sincerely, General Manager
Business response:
Karen, thanks for the wonderful ratings! We are glad you had an excellent stay at Extended Stay America - Greensboro - Wendover Ave. - Big Tree Way, and we look forward to welcoming you back soon. Sincerely, General Manager
There was trash leftover from previous occupants. We also killed a roach crawling on the wall.
Business response:
We apologize for the housekeeping issues you encountered which resulted in a less than perfect stay. We have checklists in place to inspect every suite after it has been serviced. Unfortunately, we missed something during this process, and for that we truly regret. We are working with our housekeeping team to reiterate the importance of our daily checklists to make sure this isn't repeated moving forward. Please give us another opportunity to redeem ourselves on your next visit to our area. Sincerely, General Manager
I enjoyed my stay. It was a clean comfortable room that I felt safe in. Hotel staff are very friendly and helpful with any needs. Will definately felt safe at. Very good location as well.. Lots of restaurants nearby along with other major retail stores. Also easily accessible from I-40.
Business response:
Thank you for choosing Extended Stay America - Greensboro - Wendover Ave. - Big Tree Way. We are so happy you were overwhelmed not only by our friendliness and location but also by your comfortable room. We hope to see you again soon. Sincerely, General Manager
Business response:
Hyo, thank you for staying with us and taking the time to share your review. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
Business response:
Gyanna, thank you for giving us a fantastic score. It is always great to know when guests have thoroughly enjoyed their stay with us. Ratings like yours reassure us that we are on the right track of delivering outstanding service and accommodations. We value your business and hope to see you again soon at Extended Stay America - Greensboro - Wendover Ave. - Big Tree Way. Sincerely, General Manager
Frequently asked questions about Extended Stay America Select Suites - Greensboro - Wendover Ave. - Big Tree Way
How is Extended Stay America Select Suites - Greensboro - Wendover Ave. - Big Tree Way rated?
Extended Stay America Select Suites - Greensboro - Wendover Ave. - Big Tree Way has a 4.1 star rating with 858 reviews.
When is Extended Stay America Select Suites - Greensboro - Wendover Ave. - Big Tree Way open?
Extended Stay America Select Suites - Greensboro - Wendover Ave. - Big Tree Way is open now. It will close tomorrow at 12:00 a.m.