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Extended Stay America Select Suites - Hartford - Manchester
- Hotels
- Manchester, CT
About this business
Location details
340 Tolland Tpke., Manchester, CT, 06040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No clean towels for two weeks. Or pay $1.75.Really?
Business response:
Hi Michael So sorry for any inconvenience caused. But we are a SELECT SUITES HOTELWe provide housekeeping services for a long term guest with not charge every 14 days. Is being posted on the lobby and front desk of the hotel. Once again sorry. Thank you.
Disappointing stay! The floor in the floor was dirty and in dire need of mopping. The bathroom ceiling paint was peeling and there was not bathroom nightlight. Worst yet, one of the beds had bed bugs! My wife had several bed bug bites on her arms! Very concerning!
Business response:
Dear Guest,We sincerely apologize that your stay did not meet expectations. Providing a well-maintained and comfortable space is essential, and it's disappointing that the room was not in the condition it should have been. The situation with pests is concerning, and we take it very seriously. Our team is addressing this matter with urgency to ensure this situation is resolved. We have also noted your concerns regarding cleanliness and paint upkeep, and we will share your feedback with our team so that we can implement the ne... read more
It was definitely a clean attentive place
Business response:
Dear Carlos,Thank you for the fantastic review of Extended Stay America. We're glad you had a positive experience and appreciated the cleanliness and attentiveness of the staff. Providing a well-maintained and comfortable environment is always our priority, and it's wonderful to know that it made a difference during your stay. We appreciate your feedback and look forward to your next visit.Sincerely,Hotel Management
Staff was awesome! There were issues with ice especially the handicap ramp main entrance was concerning. There was no maintainance to remedy the issue. The manager, herself, cleared the walk. KUDOS!! The rooms were well upkept. Clean bedding sheets. Well staff the manager runs a tight ship and we felt safe. We will return again at a future time!
Frequently asked questions about Extended Stay America Select Suites - Hartford - Manchester
How is Extended Stay America Select Suites - Hartford - Manchester rated?
Extended Stay America Select Suites - Hartford - Manchester has a 4.2 star rating with 1,019 reviews.
When is Extended Stay America Select Suites - Hartford - Manchester open?
Extended Stay America Select Suites - Hartford - Manchester is open now. It will close tomorrow at 12:00 a.m.