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Extended Stay America Select Suites - Hartford - Manchester
- Hotels
- Manchester, CT
About this business
Location details
340 Tolland Tpke., Manchester, CT, 06040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Friendly and helpful staff. Good location.
Very Dissatisfied It Was Ok. The Receptionist Were Friendly, Both Checking ln an Out. The Beds Moved too much couldn't really get comfortable at all. It Was Very Disappointing not being able to cook like l wanted to Only the Small Burner Worked..
Very Dissatisfied It Was Ok. The Receptionist Were Friendly, Both Checking ln an Out. The Beds Moved too much couldn't really get comfortable at all. It Was Very Disappointing not being able to cook like l wanted to Only the Small Burner Worked..
Business response:
Dear Roslyn, Thank you for sharing your thoughts. While we're glad the front desk team provided a warm welcome and smooth check-in and check-out, we apologize that the room setup didn't offer the level of comfort you were expecting. Your feedback has been noted and shared with the team so we can continue to make improvements. We would like the opportunity to serve you better in the future and hope you will consider a return visit. Sincerely, Hotel Management
very accommodating staff. quiet stay.
First room had a distinct smell. Not unusual since you can cook in the rooms. Helpful staff changed room with no issue. Renting plates and pots seems tacky to me. Overall a good stay.
Business response:
Dear Richard, We’re pleased to know our team assisted you with a room change and that the stay overall met your needs. We understand how odors can affect comfort and are actively exploring ways to improve air quality throughout the property. For hygiene reasons, cookware and utensils are stored at the front desk and available upon request. We appreciate your comments and will continue to work on enhancing the guest experience. We hope to have the opportunity to make your next stay with us outstanding in every respect. Sincer... read more
First appearance was a dirty ceiling on outside entrance area. Elevator floor had high wear. Bathroom light had no shade and the lights were exposed, several holes in walls, one of two lights on fixture next to bed didn’t work, hair dryer in the bathroom was loose and coming off the wall, screw anchors were still exposed in an area of an unpainted wall where an old fixture was and new fixture was moved up higher to a new location, had to have maintenance fix the shower head that was loose and spraying on the wall, noisy slam... read more
Business response:
Dear Stephen, We’re sorry your stay began with such a disappointing first impression. The condition of the entryway, lighting fixtures, and overall room maintenance fell short of expectations. We will share your comments with our team to address the concerns you mentioned, including noise disturbances. Feedback like yours helps us focus on what needs immediate attention to provide a better experience. We greatly appreciate your observations and concerns. We hope you will consider giving us a second chance to provide you with... read more
Frequently asked questions about Extended Stay America Select Suites - Hartford - Manchester
How is Extended Stay America Select Suites - Hartford - Manchester rated?
Extended Stay America Select Suites - Hartford - Manchester has a 3.5 star rating with 1,553 reviews.
When is Extended Stay America Select Suites - Hartford - Manchester open?
Extended Stay America Select Suites - Hartford - Manchester is open now. It will close tomorrow at 12:00 a.m.