Extended Stay America Select Suites - Hartford - Manchester

Business response:

Dear Richard,We’re glad that you appreciated the excellent service provided by our team. However, we regret that the cleanliness of the dog walk area fell short of expectations. Maintaining a tidy and welcoming environment throughout the property is important, and we’ll address this issue with our team. Reviews such as yours are invaluable to our hotel as we continuously strive to improve our guest experience. Thank you again, and we look forward to welcoming you back.Sincerely,Hotel Management 

Business response:

Dear Shannon,Thank you for the fantastic review of Extended Stay America. We're thrilled that you had a great experience with us and that the room and location worked well for you and your dog. We're also glad that our receptionist made a positive impression on your stay. It was a true pleasure to have you as our guest, and we hope to see you again soon. Sincerely,Hotel Management 

Business response:

Dear Andrea, It is always a pleasure to hear from our guests and to know that we continually exceed expectations. We are glad you enjoyed your time here and found the room and services spotless. Your words will keep the entire team motivated. We appreciate your kind review and look forward to your next stay at Extended Stay America.Sincerely,Hotel Management 

Business response:

Thank you for your feedback 

Business response:

Dear Jason, Thank you for the wonderful feedback! We’re thrilled to hear you enjoyed your stay and appreciated the comfortable rooms and attentive team at Extended Stay America. Our staff works hard to ensure every guest feels welcomed and taken care of. We look forward to welcoming you back on your next visit.Sincerely,Hotel Management