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1009 Greenwood Springs Blvd, Greenwood, IN, 46143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Decent place Amazing staff, elevator, kitchenette
Business response:
Dear Chelsie,Although your stay didn't fully meet your expectations, we're pleased to know you had a positive experience and that our team's hospitality and the convenience of the elevator and kitchenette were great. Our goal is to provide a welcoming and comfortable environment for all our guests, and we'll share your feedback with our team to make future visits even better. We are committed to continually improving and going above and beyond to exceed our guests' expectations. Your review is invaluable to us, and we extend... read more
Good place to stay The check in was great. The first room was not clean so the front desk lady changed our room for us. Our new room was good. The floors could have been cleaned better, but with it being winter and there being salt everywhere it is understandable. All in all I would stay again.
Business response:
Dear Guest, We're delighted to hear that your check-in process went smoothly and our team made the room change hassle-free for you. We understand that winter can create its own challenges, and we're grateful for your patience regarding the cleanliness. Your willingness to return to Extended Stay America is truly appreciated, and we can't wait to provide you with an even better experience on your next visit. Safe travels!Sincerely,Hotel Management
I've stayed in Extended StayAmerica before, so I knew exactly what I was getting. Additionally, I made these reservations at the last minute for a reasonable price, so I have no heavy complaints. However, I will say that this property had not been taken care of. In the two rooms I reserved. There were cracks in the drywall, baseboards loose from the walls, and in one of the rooms what appeared to be coffee beans on the floor, giving the strong impression that the floor had not been swept or cleaned before we checked in. The ... read more
Business response:
Dear Amy, Thank you for sharing your thoughts. We’re pleased you chose to stay with us and appreciate your understanding of the no-frills approach we offer. We regret, however, that certain aspects of the property did not meet expectations. Your feedback about room maintenance and cleanliness is valuable, and we are committed to addressing these issues to enhance the experience for future guests.Sincerely,Hotel Management
Extended Stay America Select Suites - Indianapolis - Greenwood has a 3 star rating with 835 reviews.
Extended Stay America Select Suites - Indianapolis - Greenwood is open now. It will close tomorrow at 12:00 a.m.