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Extended Stay America Select Suites - Indianapolis - Greenwood
- Hotels
- Greenwood, IN
About this business
Location details
1009 Greenwood Springs Blvd, Greenwood, IN, 46143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The property seems to have a lot of long term people staying there. They don’t seem to cater to people staying a few nights, there was no coffee pot, no ice, no toiletries. The staff was very nice and helpful, but absolutely no staff on duty overnight. The key card system definitely needs to be addressed, as room keys didn’t always work.
Business response:
Dear Karen, Thank you for choosing our hotel and sharing your experience. We take great pride in delivering friendly, professional service to all our guests, so we appreciate your generous remarks. However, we are sorry you were unhappy with your room amenities. Please know we welcome you to reach out to our front desk anytime for items you need to make your stay more comfortable; we are always here to help. Moreover, we are always looking for ways to improve, and we have taken note of your comments on our night duty staff a... read more
Ke Didn’t uphold extended stay quality. More like a motel 6 but price of extended stay. Was very clean just won’t be what you expect.
Business response:
Dear Guest, Please accept our apologies for failing to meet the high standards you should always expect from us. We always want our guests to enjoy seamless service and exceptional accommodations. Also, as an extended-stay hotel, we provide many features and amenities to make our guests feel at home at a very reasonable price. Therefore, we regret that this was not your experience. We hope you will consider giving us another opportunity to host you again, as we are committed to exceeding our guest's expectations.Sincerely,Ho... read more
Perfect Spot! Very clean hotel, with friendly staff. DOUG is and awesome maintenance Guy. The surrounding area is very clean as well as the hotel!
Good experience Very good room and exceptional service.
Business response:
Dear Robert, We are pleased you were impressed with our outstanding hospitality and accommodations at Extended Stay America. We work hard to provide exceptional experiences for our guests, and your review means so much to us. We hope to host you again on your next visit to the city.Sincerely,Hotel Management
Quiet clean and safe hotel
Staff was friendly.
Business response:
Dear JAMARCUS, Thank you for choosing Extended Stay America for your recent accommodations. It is nice to read that you enjoyed your stay and find our staff friendly and helpful. We take pride in guests' satisfaction, so we are thrilled this was your experience. We will share your compliments with the team to let them know their efforts are appreciated. Thank you for allowing us to be of service. We hope to have the pleasure of doing so again soon.Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Indianapolis - Greenwood
How is Extended Stay America Select Suites - Indianapolis - Greenwood rated?
Extended Stay America Select Suites - Indianapolis - Greenwood has a 3 star rating with 897 reviews.
When is Extended Stay America Select Suites - Indianapolis - Greenwood open?
Extended Stay America Select Suites - Indianapolis - Greenwood is open now. It will close tomorrow at 12:00 a.m.