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Extended Stay America Select Suites - Indianapolis - Greenwood
- Hotels
- Greenwood, IN
About this business
Location details
1009 Greenwood Springs Blvd, Greenwood, IN, 46143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Our stay was top notch, from staff to facilities, cleanliness. Great stay.
Meh it wasn't bad but it could've been better. Staff was good and helpful none of the emergency doors locked at less the ones on my end. I don't mind weed smoke at all but it smelt like Bob Marly was next door to me. The room was clean but it did feel like a jail cell ( i never been to jail just seen from the movies ) orverall i give them a 3/5 Star
Business response:
Dear Anthony, We appreciate your feedback regarding your recent stay with us. We are glad you found our staff helpful, but we apologize for the issues you encountered with the emergency doors and the odor. Our top priority is providing a comfortable and safe environment for all our guests, and we take your concerns seriously. Rest assured, we are addressing these issues to ensure a better experience for our guests in the future. We regret that your stay fell short of your expectations, and we sincerely hope to have the oppor... read more
Weekend stay Nice place for a place to sleep, only wished there were coffee pots on the rooms
Business response:
Dear Jason, We are delighted you chose to stay with us at Extended Stay America. We love to read that you rested well in our comfortable accommodations. We certainly apologize for any miscommunication regarding our dishware policy. Our front desk team makes every effort to communicate details on our amenities during check-in, and we sincerely regret that this was not your experience. To ensure cleanliness for every guest, we keep the dishware at our front desk, and our team is happy to deliver it to the guest's suite. We hav... read more
The property seems to have a lot of long term people staying there. They don’t seem to cater to people staying a few nights, there was no coffee pot, no ice, no toiletries. The staff was very nice and helpful, but absolutely no staff on duty overnight. The key card system definitely needs to be addressed, as room keys didn’t always work.
Business response:
Dear Karen, Thank you for choosing our hotel and sharing your experience. We take great pride in delivering friendly, professional service to all our guests, so we appreciate your generous remarks. However, we are sorry you were unhappy with your room amenities. Please know we welcome you to reach out to our front desk anytime for items you need to make your stay more comfortable; we are always here to help. Moreover, we are always looking for ways to improve, and we have taken note of your comments on our night duty staff a... read more
Frequently asked questions about Extended Stay America Select Suites - Indianapolis - Greenwood
How is Extended Stay America Select Suites - Indianapolis - Greenwood rated?
Extended Stay America Select Suites - Indianapolis - Greenwood has a 3.2 star rating with 966 reviews.
When is Extended Stay America Select Suites - Indianapolis - Greenwood open?
Extended Stay America Select Suites - Indianapolis - Greenwood is open now. It will close tomorrow at 12:00 a.m.