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Extended Stay America Select Suites - Indianapolis - Greenwood
- Hotels
- Greenwood, IN
About this business
Location details
1009 Greenwood Springs Blvd, Greenwood, IN, 46143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room had nothing in it
Business response:
We apologize that you did not enjoy your stay with us, Joe. Our team strives to provide our guests with excellent stays, and we are disappointed this was not the case for you. Thank you for being our guest and we wish you all the best in your travels.
Good potential for a simple but safe stay. Under-staffed and had local long-term guests in the same area.
Business response:
Thank you for your review, Preston. We are happy that you enjoyed your overall time with us, and appreciate your constructive feedback. We do hope that your future travels are wonderful ones.
No blow dryer in the room.
Business response:
Thank you for your feedback. We are so sorry that you were not aware of our amenity offerings prior to checking in. We hope that outside of this concern that your overall stay was both comfortable and pleasant. Thank you for allowing us to host you and we wish you all the best in your future travels.
Business response:
We are so happy to see that you enjoyed your visit! We truly appreciate you taking the time to rate us! Please come back to see us soon!
Nice, but could be better The room was very clean, but needed a bit of fixing up. The tub dripped and the plumber and maintenance guy knocked on my door 10 minutes before I was going to check out. I found this a bit irritating. Then when I went to check out, the girl was in the room behind the office on her phone and it was several minutes before she noticed I was there. She was very nice and apologetic though. Also, if you plan to cook or eat in the room, be sure to bring your own plates, utensils, etc. I’m sure that’s due ... read more
Business response:
Thank you for your detailed review, Tammy. Allow us to apologize for the troubles that you experienced with the customer service, our amenity offerings, and the plumbing issues. We are disappointed to hear how this impacted your stay, and will work hard to improve in these areas to avoid these issues for all our future guests.
Ok
Business response:
We are so happy to know that you enjoyed your time at our hotel! We hope to see you again the next time you are in the area!
It's ok I have mixed feelings about this place. It took a while to get checked in because we got stuck in traffic and the front desk was already closed when we arrived. What staff we encountered, were friendly. It was very clean and quiet. My biggest complaint about the room is the bed it was the most uncomfortable bed I have ever slept on. It made a lot of noise with the slightest movement. We were also told that if we wanted clean towels or linens, that we had to bring them down and exchange them for a fee. What??? And hou... read more
Business response:
Thank you for your review. I am so sorry to hear that your experience was not the exceptional one that we intended for you, Christina. I can certainly understand your frustration regarding any issues with the bed, and not being aware of our amenity offerings. I am so sorry that this impacted your stay and apologize for any inconvenience that this caused. We are constantly striving to give guest the best experience and your feedback will help us do that. We would love the opportunity to show you a much better experience, and ... read more
Business response:
Thank you for reviewing your stay with us, Bryan. We hope your overall stay met your needs and that you'll come again for a simple, basic and clean stay. Thank you so much for choosing WoodSpring Suites!
Everything was good but gave me and my wife a full size bed thats big enough for 1 person but other than that no complaints
Business response:
Thank you so much for your review. We are so happy that you enjoyed your time with us and appreciate your feedback regarding the bed. We hope that we made your stay comfortable enough that you come back to see us again!
Frequently asked questions about Extended Stay America Select Suites - Indianapolis - Greenwood
How is Extended Stay America Select Suites - Indianapolis - Greenwood rated?
Extended Stay America Select Suites - Indianapolis - Greenwood has a 3.2 star rating with 966 reviews.
When is Extended Stay America Select Suites - Indianapolis - Greenwood open?
Extended Stay America Select Suites - Indianapolis - Greenwood is open now. It will close tomorrow at 12:00 a.m.