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Extended Stay America Select Suites - Indianapolis - Greenwood
- Hotels
- Greenwood, IN
About this business
Location details
1009 Greenwood Springs Blvd, Greenwood, IN, 46143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice, but could be better The room was very clean, but needed a bit of fixing up. The tub dripped and the plumber and maintenance guy knocked on my door 10 minutes before I was going to check out. I found this a bit irritating. Then when I went to check out, the girl was in the room behind the office on her phone and it was several minutes before she noticed I was there. She was very nice and apologetic though. Also, if you plan to cook or eat in the room, be sure to bring your own plates, utensils, etc. I’m sure that’s due ... read more
Business response:
Thank you for your detailed review, Tammy. Allow us to apologize for the troubles that you experienced with the customer service, our amenity offerings, and the plumbing issues. We are disappointed to hear how this impacted your stay, and will work hard to improve in these areas to avoid these issues for all our future guests.
Ok
Business response:
We are so happy to know that you enjoyed your time at our hotel! We hope to see you again the next time you are in the area!
It's ok I have mixed feelings about this place. It took a while to get checked in because we got stuck in traffic and the front desk was already closed when we arrived. What staff we encountered, were friendly. It was very clean and quiet. My biggest complaint about the room is the bed it was the most uncomfortable bed I have ever slept on. It made a lot of noise with the slightest movement. We were also told that if we wanted clean towels or linens, that we had to bring them down and exchange them for a fee. What??? And hou... read more
Business response:
Thank you for your review. I am so sorry to hear that your experience was not the exceptional one that we intended for you, Christina. I can certainly understand your frustration regarding any issues with the bed, and not being aware of our amenity offerings. I am so sorry that this impacted your stay and apologize for any inconvenience that this caused. We are constantly striving to give guest the best experience and your feedback will help us do that. We would love the opportunity to show you a much better experience, and ... read more
Business response:
Thank you for reviewing your stay with us, Bryan. We hope your overall stay met your needs and that you'll come again for a simple, basic and clean stay. Thank you so much for choosing WoodSpring Suites!
Everything was good but gave me and my wife a full size bed thats big enough for 1 person but other than that no complaints
Business response:
Thank you so much for your review. We are so happy that you enjoyed your time with us and appreciate your feedback regarding the bed. We hope that we made your stay comfortable enough that you come back to see us again!
Business response:
Thank you for taking time to review our hotel. We are sorry to see that our hotel did not meet your expectations. We would love to welcome you back if you need a simple, affordable stay. Best wishes in your future travels.
Decent place to stay My only complaint was the lengthy wait for check in, as they were under staffed, and I was in a non smoking room and could smell a strong smoke smell on my floor
Business response:
I really appreciate hearing how our check-in process and the unpleasant odor impacted you. We are always seeking ways to improve so guests can truly relax and enjoy their stay. I'm so very sorry for the bad impression made before you even got checked in. Thank you for sharing these details about your first experience with us.
Great location nice size room. Other doors a bit noisy when people enter and exit
Business response:
Thank you for such a wonderful rating! We are overjoyed to learn that experienced such a pleasant stay during your time with us, Keith! Please come back to see the next time your travels bring you this way!
Business response:
Wow! What an outstanding rating, Jeffery! We can't tell you how happy it makes us to see that you enjoyed such a wonderful stay! Thank you so much for choosing WoodSpring Suites!
Frequently asked questions about Extended Stay America Select Suites - Indianapolis - Greenwood
How is Extended Stay America Select Suites - Indianapolis - Greenwood rated?
Extended Stay America Select Suites - Indianapolis - Greenwood has a 3 star rating with 835 reviews.
When is Extended Stay America Select Suites - Indianapolis - Greenwood open?
Extended Stay America Select Suites - Indianapolis - Greenwood is open now. It will close tomorrow at 12:00 a.m.