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Extended Stay America Select Suites - Indianapolis - West
- Hotels
- Indianapolis, IN
About this business
Location details
8045 Rockville Rd, Indianapolis, IN, 46214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
My TV didn't work and neither did my remote control.
Business response:
Dear Carol, Thank you for sharing your experience with us. We apologize for the inconvenience caused by the malfunctioning TV and remote control. Your comments remind us that there is always room for improvement, and we will review your feedback with the appropriate individuals. Thank you for choosing us, and we hope you will give us another chance the next time you visit the area.Sincerely,Hotel Management
Great rate and easy access to major highways.
Business response:
Dear Matthew,Thank you for staying with us! We're glad you appreciated our competitive rates and convenient location near major highways. We strive to offer a comfortable and accessible experience for all our guests. We hope to welcome you back in the future.Sincerely, Hotel Management
Shaking My Head The wifi sucks. They say good luck connecting because it's not that good. Some of the room door won't close unless you break an arm to close it. Was told it's because the door frame is bent. The guest above me are up at all hours of the night, sliding chairs, walking so hard the room vibrates, dropping stuff constantly on the floor. If I bang on the ceiling they stomp even louder. The 3rd floor smells like dog urine. One good thing, I had a roof over my head. They advertise on certain apps there is a quick br... read more
Business response:
Dear Guest,Thank you for your honest feedback regarding your stay with us. We apologize for the housekeeping issues and any oversights in preparing your room. Providing a fresh, clean suite is our priority, and we’re disappointed this wasn’t your experience. We will address this with our team and hope you give us another chance to provide the flawless, outstanding experience you deserve. We appreciate your patience with the WiFi issues; we’re working to ensure it’s fully resolved. Thank you for choosing us for your time in I... read more
Frequently asked questions about Extended Stay America Select Suites - Indianapolis - West
How is Extended Stay America Select Suites - Indianapolis - West rated?
Extended Stay America Select Suites - Indianapolis - West has a 2.9 star rating with 720 reviews.
When is Extended Stay America Select Suites - Indianapolis - West open?
Extended Stay America Select Suites - Indianapolis - West is open now. It will close tomorrow at 12:00 a.m.