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Extended Stay America Select Suites - Indianapolis - West
- Hotels
- Indianapolis, IN
About this business
Location details
8045 Rockville Rd, Indianapolis, IN, 46214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
stay just okay The stay was just okay. A couple down sides - could hear the person above my room walking around. Also the walls are somewhat thin.
Business response:
Dear Juanita, Thank you for taking a moment to share your experience. Please accept our sincere apologies for the noise issues during your stay. We are devoted to giving each guest a brilliant travel experience; therefore, we are disappointed if we did not meet these expectations. Your feedback allows us the opportunity to improve our guest experience continuously, and we genuinely appreciate you sharing it with us. We hope you will let us give you a better experience on your next trip this way.Sincerely,Hotel Management
Great staying here!
Business response:
Dear Kevin, Thank you for choosing Extended Stay America. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely,Hotel Management
Was good for stuff in the area, proximity to IMS. Needs updated elevator, shower/bathrooms. Otherwise it was fine.
Business response:
Dear David, We are glad you chose to stay at our hotel. We are pleased our location was convenient for everything you wanted to do on this visit. We appreciate your observations, both the positive recognition and the comments concerning opportunities for improvement. We are committed to keeping our accommodations clean and well-maintained as we make notes for future plans. Until those plans are approved, our goal is to deliver the best service of any hotel in the area, and we hope you'll return to stay with us again! Sincere... read more
Staff was great! Clean, newly painted & newer floors. Everything else needs to be remodeled
Business response:
Dear Donna, Thank you for your recent stay at our hotel. We appreciate the time you took from your day to share your experience. We are glad you liked our well-maintained accommodations and service. We have discussed your observations with our team, and we are grateful for the feedback that helps us better serve our guests. Thank you again for your comments, and we hope you will revisit to experience our hotel the way you should have during this stay.Sincerely,Hotel Management
The staff was great and were very prompt at helping us with anything that we needed
Business response:
Thank you for sharing your rating with us, Latrecia. We are thrilled that you enjoyed such an excellent stay and would love to welcome you back soon!
Frequently asked questions about Extended Stay America Select Suites - Indianapolis - West
How is Extended Stay America Select Suites - Indianapolis - West rated?
Extended Stay America Select Suites - Indianapolis - West has a 2.9 star rating with 720 reviews.
When is Extended Stay America Select Suites - Indianapolis - West open?
Extended Stay America Select Suites - Indianapolis - West is open now. It will close tomorrow at 12:00 a.m.