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Extended Stay America Select Suites - Indianapolis - West
- Hotels
- Indianapolis, IN
About this business
Location details
8045 Rockville Rd, Indianapolis, IN, 46214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Under renovation at the time of my stay. Other than the elevator being filthy the room I had was clean. The downstairs staff were nice. My room had a really thick musty smell. Stuck to my clothes. The air scent bomb was still on the floor when I walked in. Only stayed one night. Was loud or had any noise issues.
Business response:
Hello Daniel. Thank you for your constructive feedback and comments. We appreciate your patience as we work through the renovations. We also apologize for any issues that you had with the overall cleanliness of the room. We can assure you that we are working diligently to address and correct these concerns as quick as possible. Thank you for allowing us to host you and we wish you all the best in your future travels.
This was fine for a night since we weren't staying in the room long. The inside smelled like air freshener over stale cigarette smoke. The elevator floor was really dirty, and we found a bug in the room. The mattress protector had a weird stain on it. It was pretty sketchy so I wouldn't recommend it, but considering it was our only option I guess it was okay.
Business response:
We apologize that you did not enjoy your stay with us, Cassey. Our team strives to provide our guests with excellent stays, and we are disappointed this was not the case for you. Thank you for being our guest and we wish you all the best in your travels.
Business response:
Hello Donald. We are so happy to know that you enjoyed such a wonderful stay with us! We loved having you and look forward to seeing you the next time your travels bring you our way!
Business response:
Hello Greg. Thank you so much for the good rating! We are so happy that you allowed WoodSpring Suites to host you during your travels and hope to see you again soon!
The staff was very friendly.
Business response:
We are so happy to see that you enjoyed your visit! We truly appreciate you taking the time to rate us! Please come back to see us soon!
Was a good stay breakfast was not good but everything else was
Business response:
We appreciate the thoughtful feedback and we'll use it to help us improve, Regina. Thank you for the review and we're glad you enjoyed an all-around great stay!
Business response:
We are so happy to know that you enjoyed your time at our hotel! We hope to see you again the next time you are in the area!
Quiet staff was friendly
Business response:
Thank you so much for the good rating! We are so happy that you allowed WoodSpring Suites to host you during your travels and hope to see you again soon!
Business response:
Thank you for your review, Claire. We are so happy to see the great rating and hope that we see you again soon!
Frequently asked questions about Extended Stay America Select Suites - Indianapolis - West
How is Extended Stay America Select Suites - Indianapolis - West rated?
Extended Stay America Select Suites - Indianapolis - West has a 2.9 star rating with 757 reviews.
When is Extended Stay America Select Suites - Indianapolis - West open?
Extended Stay America Select Suites - Indianapolis - West is open now. It will close tomorrow at 12:00 a.m.