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Extended Stay America Select Suites - Jackson - North
- Other
- Jackson, MS
About this business
Location details
5354 Interstate 55 N., Jackson, MS, 39211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Rooms Needs remodeling. carpet is out of date and needs shampooing. Dresser drawers were not cleaned inside thoroughly. Requested towels for room when I left for ball park, returned at 9pm no clean towels in my room. Called the front desk and she said I had to come get towels.....needless to say I was on the 3rd floor with outside stairs😡!! Will never that there again!!
Business response:
Eunitha, thank you for the nice rating. We are sorry for the issues you encountered in your room and regret the inconvenience caused. We have shared your feedback with our housekeeping team to be more diligent in their efforts so that we can improve our future guest's experience. Thanks again, and we hope to see you soon. Sincerely, Hotel Management
Came with a great recommendation and I agree Nothing but compliments for the staff here. Week of July 4 and I was definitely a last minute reservation, but they were very friendly and accommodating the whole time. The room was clean and comfortable, and you're close to everything without worrying about safety. I'm glad my boss recommended it to me.
Business response:
Matthew, thank you for being our guest and for taking time to review your experience at Extended Stay America. It is delightful to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. Thank you again for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Access and comfort I am a disabled veteran and the lease walking that I have to do is beneficial to me. I requested a ground-floor unit and received it. I am very please with the accommodations provided to me .
Business response:
Albert, thank you for staying at Extended Stay America and sharing your feedback. We are glad to know you had a great time here and that we were able to provide the room of your choice. It was a pleasure hosting you, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
Hi Christopher! We are happy to hear that you enjoyed your stay with us. We look forward to seeing you again in the near future. Thank you for choosing ESA Jackson North.
Comfortable and relaxing They stay was nice. The front desk staff was real friendly. The only downsize we had were we had to clean our own room each day. Housekeeping never came in to clean the room while we were there. But, overall, the stay was pleasant.
Business response:
Thank you for reviewing your stay at Extended Stay America. We are glad you enjoyed your stay overall. Please know, our housekeeping service is provided once a week for guests staying eight or more nights. For those who are staying for shorter periods of time, services are available for a minimal fee. Thank you for being our guest, and we invite you to come back and stay with us the next time you are in our area. Sincerely, Hotel Management
Fast access to highway. Easy to find friendly staff
Business response:
Thank you for sharing your experience with us. We are so pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our convenient location and friendly staff. We look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Jackson - North
How is Extended Stay America Select Suites - Jackson - North rated?
Extended Stay America Select Suites - Jackson - North has a 3.3 star rating with 1,990 reviews.
When is Extended Stay America Select Suites - Jackson - North open?
Extended Stay America Select Suites - Jackson - North is open now. It will close tomorrow at 12:00 a.m.