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Extended Stay America Select Suites - Jackson - North
- Other
- Jackson, MS
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5354 Interstate 55 N., Jackson, MS, 39211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Review Carpet smelled bad. Cake wrappers behind bed and between mattress. Water leaked in bathtub. Would not cut completely off. No mattress cover and mattress was in piss poor condition.
Business response:
Our job is to provide a clean comfortable hotel experience to our guests. We apologize for the cleanliness issue you described during your stay. Thank you so much for bringing this to our attention so we can review this with our housekeeping team and ensure it doesn't happen again. Thank you for your patience and forgiveness and hope to serve you again soon. Sincerely, Hotel Management
Prompt Service Call When we checked in we received a room in which there were a issues with the tub in our room. We called down to the office to n make them aware. They immediately sent someone to check out the issue. The issue wasn't able to be fixed at that time so they accommodated us by giving us another room. Second room was much better no complaints. The promptness of the hotel staff and friendliness of trying to resolve the issue means I'll definitely stay at this hotel again.
Business response:
Thank you for staying with us. We are glad to read you had a comfortable stay and that our staff resolved the issue up to your satisfaction. It was a pleasure having you as our guest, and we hope to welcome you back soon. Sincerely, Hotel Management
The service was great, good location, close to shoping and places to eat. They could have a better breakfast besides muffins and granola bars but other than that it was great.
Business response:
Gavin, it's so nice to read your stay at Extended Stay America was enjoyable on so many levels. We appreciate you liked our proximity to various places, and that our service and facilities were up to your satisfaction. Thank you for taking the time to review your visit and hope to welcome you again when in our area. Sincerely, Hotel Management
Business response:
Dora, thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
Business response:
Vito, thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management
Business response:
Amy, thank you for sharing your rating regarding your stay at Extended Stay America. We are happy you enjoyed your stay and that you were satisfied with all that we have to offer. Thanks again for allowing us to be of service. We hope to have the pleasure of doing so again on your next trip. Sincerely, Hotel Management
Great for the price It was good . Bare minimum essentials in the room but it was clean and nice for the price.
Business response:
Khalilah, thank you for staying at Extended Stay America. We are glad to read you had a pleasant time with us and that you liked our affordable rates. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Comfortable and Quite I liked that fact I could cook my own food. Tge bed was comfortable and tge room didnt smell bad. The only problem was the sink in the bathroom was stopped up and we couldn't really use it, but overall I enjoy my stay and I would stay at another Extended Stay in the future
Business response:
Monica, thank you for staying with us. Although you liked your comfortable room along with the kitchenette in it, we are sorry for the maintenance issue you had in your bathroom. We have shared your feedback with our team to check and fix it. Thanks for being our guest, and we look forward to serving you much better in the future. Sincerely, Hotel Management
The overall experience was good with the exception of the hotel assigning someone my room during my stay. I was getting ready for bed when someone else walked through the door. That was a scary moment.
Business response:
Charissa, thank you for your review of Extended Stay America. We are glad you had a pleasant time with us, but we are sorry for the front desk service issue you had while here. Your feedback has already been shared with the concerned team to ensure this does not happen again. We hope this did not overshadow your otherwise positive stay with us and that you will consider visiting us again in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Jackson - North
How is Extended Stay America Select Suites - Jackson - North rated?
Extended Stay America Select Suites - Jackson - North has a 4.2 star rating with 1,164 reviews.
When is Extended Stay America Select Suites - Jackson - North open?
Extended Stay America Select Suites - Jackson - North is open now. It will close tomorrow at 12:00 a.m.