Extended Stay America Select Suites - Jackson - North's cover image

This profile has been claimed by the business owner or representative.

Extended Stay America Select Suites - Jackson - North

3.3
  • Other
  • Jackson, MS

About this business

Other

Location details

5354 Interstate 55 N., Jackson, MS, 39211, United States

Get directions
WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.31,990 reviews
Select a rating
michelle's profile image
michelle 
6 years ago

My stay was great. Everything was clean and we didn't have a problem. 

Business response:

Michelle, thanks for the perfect review. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management 

Unsha's profile image
Unsha 
6 years ago

Business response:

Unsha, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for an even better experience. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

It was ok room should had been cleaned better you can tell nobody vacuumed under the bed or chair for a long time 

Business response:

Thank you for sharing your feedback. Although you had a pleasant stay, we apologize for the cleanliness issue. Your feedback is shared with our housekeeping team to be more diligent going ahead. We hope the positive aspects of your stay will bring you both back to us. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Business response:

We appreciate your rating and are happy you liked various aspects of your stay, but sorry, we weren't at our best. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management 

Jimmy's profile image
Jimmy 
6 years ago

Nice stay The hotel was nice clean and comfortable 

Business response:

Thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Randy's profile image
Randy 
6 years ago

Everything was satisfactory I enjoyed my time while on my trip 

Business response:

We are so glad you enjoyed your time at Extended Stay America. Thank you for the nice review, and we look forward to your next visit. Sincerely, Hotel Management 

James's profile image
James 
6 years ago

The room was nice and cozy and had a full kitchen and the price was extremely fair and economical considering it was basically a studio apartment. Will definitely be staying again soon. 

Business response:

James, thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and that you found us to be a good value. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Hattie's profile image
Hattie 
6 years ago

Family Nice - felt like home away from home 

Business response:

Hattie, thank you for staying with us, and making Extended Stay America your home away from home. We are pleased to know we met your needs & expectations during your visit. We look forward to welcoming you back soon for another stay. Sincerely, Hotel Management 

Crystal's profile image
Crystal 
6 years ago

Frustrated You can't check in until 3 exactly. And the claim was that they check the rooms prior to customers coming to stay. Person did not seem very concerned or respectful. I have never in my life been to an extended stay where I could not come in at least 30 minutes early to the room. The room that is supposed to be checked as they say, didn't seem very clean or check to me. Mildew around the bathtub, crumbs left on the stove, rust and dirt on the refrigerator handle, microwave still nasty,... I could go on but I want I ... read more

Business response:

We appreciate you choosing our hotel. Please accept our apology for your unpleasant experience as that is not the service level that we aim to provide. We have discussed your comments with our team, and we will be making changes to better serve our guests. Thank you for sharing your concerns. We hope you will give us another chance to prove ourselves to you on a future visit. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America Select Suites - Jackson - North

How is Extended Stay America Select Suites - Jackson - North rated?

Extended Stay America Select Suites - Jackson - North has a 3.3 star rating with 1,990 reviews. 

When is Extended Stay America Select Suites - Jackson - North open?

Extended Stay America Select Suites - Jackson - North is open now. It will close tomorrow at 12:00 a.m.