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Extended Stay America Select Suites - Jacksonville - North
- Hotels
- Jacksonville, FL
About this business
Location details
10520 Balmoral Circle West, Jacksonville, FL, 32218, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was fairly clean but my room smelled like rubber when I first walked in. Maybe the AC was giving something off. You can smell a bit of marijuana in the hallways but I don't believe people smoke inside because of the high $250 penalty. I didn't feel unsafe, but the bed mattress was very bouncy (it's on metal frame) and was not very comfortable. Front desk was nice.
Business response:
Thank you for sharing your impressions. We are happy that you enjoyed your overall stay, but are so disappointed to hear of the issues you experienced with the odors and discomfort of the bed. We are always looking for ways to improve and your feedback allows us to do just that. We hope that all your future travels are wonderful ones.
Business response:
We appreciate this wonderful rating and thank you for choosing to stay with us, Christopher!
Weird that they have a lobby with someone attending you have to use their phone there (and only then someone will show up). Location is isolated at the end of a "dirty" dark road. Nice clean room.
Business response:
I really appreciate hearing how our check-in process impacted you. We are always seeking ways to improve so guests can truly relax and enjoy their stay. I'm so very sorry for the bad impression made before you even got checked in. Thank you for sharing these details about your first experience with us.
The place Could have been more cleaner . There were roaches .
Business response:
Thank you for the thoughtful review. We're so glad to hear from you and hope you had an overall pleasant stay. We will indeed take care of those issues you mentioned. We are so sorry for any inconvenience that was created and will use your feedback to help us improve. Thanks again.
Business response:
We're so glad you had a great stay with us. Thank you for letting us know and we would love to welcome you back soon!
Business response:
We're so glad you enjoyed your stay with us. Thank you for the terrific rating!
Business response:
Thank you for your review, German. We are so pleased that you enjoyed your time at our hotel. We hope that you come back to see us the next time you are in the area!
Fair Fair however I didn't know people lived on the property. Also, the bulding could use extermination aa there were roaches up on 4th floor.
Business response:
Thank you for your feedback, Tonya. You are right, we do specialize in extended stays and hope that you enjoyed our accommodations. We also apologize for any issues that you experienced with the pest sightings and will make sure that we address this with our team at the property for proper action and resolve.
Basic no frills motel disguised as a hotel. No coffee maker/coffee in room. No breakfast no shampoo or conditioner no tissues - very basic
Business response:
Thank you for your candid feedback. You are right, since we are a value focused hotel we offer the basic items and only ask the guests that they pay for the items that they need or want to use. Regarding the toiletries, we do make these items available at the front desk upon request should you need or want to use them. We are so sorry for any inconvenience that this caused but we hope that all your future travels are wonderful ones.
Frequently asked questions about Extended Stay America Select Suites - Jacksonville - North
How is Extended Stay America Select Suites - Jacksonville - North rated?
Extended Stay America Select Suites - Jacksonville - North has a 3.3 star rating with 1,426 reviews.
When is Extended Stay America Select Suites - Jacksonville - North open?
Extended Stay America Select Suites - Jacksonville - North is open now. It will close tomorrow at 12:00 a.m.