Extended Stay America Select Suites - Jacksonville - North

Business response:

Thank you for letting us host you. We are pleased to see that you had an overall comfortable stay. We hope to welcome you again. 

Business response:

Thank you so much for wonderful rating! 

Business response:

Thank you so much, Johnny! We would love to see you again if you are ever headed our way in the future! 

Business response:

Hello Brian! Thank you so much for the phenomenal rating! We would love to see you again the next time your travels bring you this way! 

Business response:

Thank you for reviewing your stay with us. We are so sorry that you experienced issues with pest sightings during your stay with us. This is not the level of service and cleanliness that we are known for and will make sure that we address the concerns immediately with our pest control provider and housekeeping team. Thank you for allowing us to host you and we wish you all the best in your future travels. 

Business response:

We're sorry to hear about your difficulty reaching the Front Desk. We understand that most hotels provide guests with a 24-hour front desk, which is why you were disappointed to see the front desk was closed when you needed us. WoodSpring Suites is a value focused hotel specializing in extended stays and therefore many of our guests stay with us for longer periods of time than the average guest at other hotels. Because of this, we have set hours for our front desk as well as limited amenities. We apologize for any inconvenie... read more

Business response:

Thank you so much for the good rating! We are so happy that you allowed WoodSpring Suites to host you during your travels and hope to see you again soon! 

Business response:

We are so happy to see that you enjoyed your visit! We truly appreciate you taking the time to rate us! Please come back to see us soon!